Fragrance Consultant

2 weeks ago

London, United Kingdom PARFUMS CHRISTIAN DIOR Full time

As a Fragrance Expert for Parfums Christian Dior, you are a brand ambassador. In your role, you are responsible for driving fragrance sales by achieving your sales targets while promoting the brand and providing a personalised luxury service to customers.

Through your passion for the brand you will demonstrate an attitude that befits Parfums Christian Dior at all times.

LOCATION: CENTRAL LONDON

HOURS: 22.5 OVER 3 DAYS - 30 OVER 4 DAYS

Part time with additional overtime. Flexible approach to days (trade 7 days a week) / store trading hours

**MAIN RESPONSIBILITIES**:
SALES:
To be an expert on fragrance, able to evoke passionate responses to fragrance notes to inspire and gain new clients
- To pro - actively sell Parfums Christian Dior products and provide a luxury standard of service to customers
- To be aware of and achieve or exceed sales targets, as set by your line manager
- To pro - actively link sell across product categories, to increase average transaction value (ATV) and average transaction units (ATU)
- KPI - To achieve set sales targets

SERVICE:

- To be knowledgeable on all Parfums Christian Dior products and be able to propose personalised products to clients
- To initiate contact with clients and welcome them both on counter and through traffic stopping
- To develop personal relationships with clients and gain loyalty, introducing the DIOR VIP loyalty and reward scheme to all clients
- To educate clients on Parfums Christian Dior products and the brand
- KPI - to achieve target for Mystery Shopping

GENERAL:

- To participate in merchandise management and ensure that it is in line with Corporate guidelines
- To monitor stock levels, report any issues and ensure that there are sufficient levels
- To adhere to all company procedures and policies, as outlined in the employee handbook
- To carry out any additional duties as directed by the management team

PERSON SPECIFICATION:
In order to be successful in this role, you will be:

- Creative; able to recreate the emotions in clients of what fragrance was designed to encapsulate
- Tenacious; willing to go the extra mile to ensure customer leaves having received the very best luxury service
- You will be driven and results orientated, seeking out ways to continually grow the business through events and counter activity
- Self confident, you will be able to approach and engage with customers at ease, using your strong selling skills
- Immaculately groomed and presented, you will embody the elegance that customers have come to identify with Parfums Christian Dior

Previous experience working in a luxury, consultative sales role is required. Experience in beauty and/or fragrance sales is advantageous.

**Job Types**: Part-time, Temporary contract
Contract length: 6 months
Part-time hours: 22.5-30 per week

Schedule:

- 8 hour shift
- Holidays
- Overtime
- Weekend availability

Supplemental pay types:

- Commission pay

**Experience**:

- Retail sales: 2 years (required)

Work Location: One location

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