Haematology Support Worker

4 months ago

Kettering, United Kingdom Kettering General Hospital NHS Foundation Trust Full time

To work under the direction of the registered nurse supporting the provision of high-quality patient centred care to those diagnosed with a haematological malignancy

To assess and address the general information and support needs of those living with haematological cancer, attending outpatient clinics as directed by the registered nurse

The role involves being responsible for aspects of the remote monitoring system, entering patients onto the Somerset Cancer Data Base, including blood results and appointments.

To be an extended member of the Haematology MDT, ensuring effective communication within the team, across the Trust, Primary Care and voluntary agencies.

The role involves being responsible for the administrative aspects of the service supporting the coordination of the patients’ pathway, from the point of referral

Please see attached Job Description for more information on this opportunity.

Please Contact if more information is needed.

Kettering General Hospital NHS Foundation Trust is one of the largest employers in the area and we are on an exciting journey. Our mission is to provide safe, compassionate, and clinically excellent patient care, by being an outstanding employer for our people. We have entered into a Group Model with neighbouring Northampton General Hospital and have become University Hospitals of Northamptonshire.

**Our Excellence Values**:
Compassion

Respect

Integrity

Courageous

Accountable

To organise clinics, ensuring the registered nurse has all the information required to undertake a comprehensive patient review

To make pre planned outbound telephone calls to patients to assess their on-going needs, providing a proactive approach to care

Advise patients on individual general self-management strategies as appropriate, sign posting to the dedicated webinar platform and the Macmillan Information & Support Centre

Encourage and support healthy lifestyle choices

To review patients on the ward and in the outpatient setting under the direction of the registered nurse

To identify and address patient/carer general informational needs, sign posting to other services as appropriate

To triage telephone calls, providing general information, help and support to patients/carers and healthcare professionals, referring complex/specialist issues to the registered nurse

To be responsible for tracking and coordinating the patient’s pathway from the point of referral to the Macmillan Haematology CNS Team

Demonstrate knowledge of the haematology care pathways in order to understand decision making processes and enable effective response to queries

Support the registered nurse in the coordinate of care to facilitate safe and effective discharge.

Identify changes in patients’ condition/needs, escalating concerns to the registered nurse

To provide Level 1 psychological support to patients/carers, referring patients with specialist needs to the registered nu

Demonstrate the ability to recognise and respond appropriately when faced with patient sudden deterioration or an emergency situation, alerting the registered nurse, enabling rapid response as appropriate

To support the registered nurse in responding to alerts for patients admitted as an emergency

Responsible for the development of information packs for patients to support patient self-management strategies.

Responsible for developing and maintaining the documentation to support the smooth running of the service

To actively tract referrals to other hospitals to minimise delays on treatment pathways

Liaise with the MDT coordinator and other hospitals to ensure a seamless service for patients and a smooth transition through the patient pathway

Coordinate appointments or investigations to fast-track patients through the system

Responsible for the administrative aspects of the Macmillan Haematology CNS service

Document information in a legible, accurate, and professional manner in the hospital notes and on the Somerset Cancer Database

Demonstrate an awareness of the limits of own practice and knowledge and when to seek appropriate support/advice

To develop effective working relationships with the colorectal MDT, within the Trust and across different boundaries of car

To adhere to local and national directives related to cancer care

To be a flexible member of the team, able to respond to the changing needs of cancer patients and the service

Contribute to the development of the service

To participate in the formal review process and plan future personal development and competencies to be achieved

**Our Excellence Values**:
Compassion

Respect

Integrity

Courageous

Accountable

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