Head of Operations

4 weeks ago


Manchester, United Kingdom Southway Housing Trust Full time

**Head of Operations**

**Location: Didsbury, Manchester**

**Salary: £48,676.00 - £54,085.00**

**(Starting Salary £48,676.00)**

**Full Time - 35 hours - Permanent**

Southway Housing Trust is a community based housing organisation committed to providing high quality services to the people and neighbourhoods that we work in. Southway Housing Trust is a "not-for-profit" landlord, based in Didsbury, managing and improvingapproximately 6,000 homes in South Manchester.

At Southway Housing Trust we are inspired by our communities. We care about the people and neighbourhoods of South Manchester, are committed to constantly improving services, and work in partnership with our tenants so that we can be successful together.

An exciting opportunity has arisen in the operational team for a Head of Operations and for the right person we offer a 35-hour week, competitive salary, excellent contributory pension scheme, and 25 days holiday increasing to 30 days.

The role involves the operational delivery of an effective customer-focussed multiple trade direct labour organisation. Working across various trade/contractor teams within the department. Management of responsive repairs, voids, cyclical maintenance, complianceworks, and planned maintenance programmes undertaken by the in-house contractor, spanning various construction trades. Ensuring procurement and the management of suppliers, sub-contractors and consultants to support the department in the delivery of services.

SKILLS, KNOWLEDGE AND EXPERIENCE

**Do you have**:

- Experience of managing repairs and maintenance trade teams.
- Experience in delivering a customer-focused service.
- Effective oral and written communication skills.
- A track record of management and motivation of teams and individuals.
- Experience of managing costs and budgets.
- Strong analytical skills including use of IT systems, and an ability to identify problems and produce innovative solutions to improve performance.
- Demonstrable ability for personal organisation and effective working.

**Closing Date: 10 January 2023**

Interview Date: w/c 16 January 2023

For an informal discussion, please contact Steve Percival, Assistant Director of Property Services on.

Strictly no agencies.



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