Financial Wellbeing Advisor

2 weeks ago


London, United Kingdom Phoenix Community Housing Full time

**Job Description**:
We have an excellent opportunity for a Financial Wellbeing Advisor to help and support our residents.

We are looking for someone has substantial experience of providing benefits advice and who will proactively engage with residents as part of an early intervention approach. You will be required to advise on budgeting and income maximisation, together with promoting benefit take-up. The role will also include providing advice on training schemes and employment initiatives.

You will have excellent organisation skills and strong influencing/communication skills. You must be adept at IT systems, as well as a good team worker and able to work well under pressure.

You should be able to combine close attention to detail and efficient time management with excellent interpersonal skills and an ability to work with a wide range of internal and external stakeholders.

**About Phoenix Community Housing**

Phoenix is a housing organisation with a difference. We’re led by our residents, with tenants as our Chair and Vice Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.

We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.

We’re based in south Lewisham, London, and are proud to be building new homes in our area thanks to a £60million investment. Our first development - a 60-home extra care scheme for older people - has won a range of architectural awards.

We’ve grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800. The change means more residents will have an opportunity to get involved with Phoenix and steer our future direction.

If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time flexible working and job sharing options.

Our benefits include 30 days annual leave (plus 8 bank holidays). We have a generous pension scheme along with a wellbeing programme, comprehensive learning and development package and a culture of employee involvement.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.



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