Current jobs related to Leasehold Advisor - Tower Hamlets - Essential Employment

  • Leasehold Advisor

    3 months ago

    Tower Hamlets, United Kingdom WESolutions Full time

    Job Summary: We are seeking a highly experienced and knowledgeable **Leasehold Advisor**. This is a a locum contract for 3 months with the potential for it to be extended. Job Purpose: Providing expert advice and information to leaseholders and delivering excellent customer service. To work collaboratively with others to deliver the Leasehold Team plan. -...

  • Leasehold Advisor

    4 months ago

    Tower Hamlets, United Kingdom Veesupportservices Ltd Full time

    Job Overview: **Responsibilities**: - Communicate with tenants regarding lease agreements and inquiries - Provide information on lease terms, rental payments, and property policies - Assist tenants with lease renewals and terminations - Upsell additional services or amenities to tenants when appropriate - Conduct data entry and maintain accurate tenant...

  • Housing Advisor

    1 month ago

    Tower Hamlets, United Kingdom Novax Recruitment Ltd Full time

    Job Title: Housing Advisor Location: Tower HamletsPay Rate: £24 P/HJob Type: Full Time/Contract The RoleWe are looking to recruit 4 x Housing Advisors to work in a very busy environment who must have experience of repairs and have used Northgate system. They need to be energetic and enthusiastic people, who are committed to positively managing resident...

  • Housing Advisor

    3 weeks ago

    Tower Hamlets, United Kingdom Remedy Social Work Full time

    Family Safeguarding Our Housing Services Contact Centre (HSC) are looking to recruit Housing Advisors to work in a very busy environment who must have experience of repairs and have used Northgate system.They need to be energetic and enthusiastic people, who are committed to positively managing resident expectations and providing consistently brilliant...

  • Housing Advisor

    2 weeks ago

    Tower Hamlets, United Kingdom Remedy Social Work Remote Work Freelance Full time

    Family Safeguarding Our Housing Services Contact Centre (HSC) are looking to recruit Housing Advisors to work in a very busy environment who must have experience of repairs and have used Northgate system.They need to be energetic and enthusiastic people, who are committed to positively managing resident expectations and providing consistently brilliant...

Leasehold Advisor

5 months ago

Tower Hamlets, United Kingdom Essential Employment Full time

**Leasehold Advisor needed in Tower Hamlets, £19.34ph **PAYE - Reference:RQ945113**

Hybrid, 2 days Minimum in the office and rest from home
- To resolve disputes with leaseholders and arrange the associated compensation and write-offs. This includes responding to complaints and FOI requests and resolving the associated issues after invoices have been issued.
- To ensure enquiries from leaseholders, solicitors, benefits agency and other sections are answered promptly and within statutory time scales to ensure high level of customer care is maintained.
- To ensure, in collaboration with the Finance Team that estimates, actuals, interim and final accounts are produced in a timely manner.
- To work closely with all staff and leaseholders to deliver changes generated by improvement plans and suggest further improvements. Produce monitoring information for the Leasehold Management Team and deliver the annual service improvement plan.
- To identify ways in which the service can be improved, reflecting feedback from customers playing a key role in minimising the administration fee, through efficient and thoughtful working practices.
- To engage with leaseholders. Planning, attending and associated follow-up for forums, TRAs, Saturday surgeries, estate inspections and all statutory and non-statutory consultation. Arrange and hold one-to-one meetings with leaseholders. Work at flexible times of the day, according to the needs of the service.
- To be responsible for communications with leaseholders drafting letters, newsletters, web content, leaflets etc in conjunction with other teams and leaseholders.

**This is a full time role on a temporary basis.**

**Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.