Front of House Supervisor

4 weeks ago

Aberdeen, United Kingdom Marriott International, Inc Full time

**Additional Information** Salary: £11.70 per hour.

**Job Number** 23194254

**Job Category** Rooms & Guest Services Operations

**Location** Residence Inn Aberdeen, Guestrow, Aberdeen, Scotland, United Kingdom VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Assist staff with expediting problem payments (e.g., problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Anticipate sold-out situations and obtain satisfactory alternative accommodations when the property cannot accommodate guests with reservations. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping to track readiness of rooms for check-in. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Cash guests' personal checks and traveler's checks. Review shift logs/daily memo books and document pertinent information in logbooks. Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Assist management in training, motivating, and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Anticipate and address guests’ service needs. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Front of House Supervisor

    10 hours ago

    Aberdeen, United Kingdom The Globe Inn Full time

    The Globe Inn are recruiting for a Front of House Supervisor to join our venue. This is a leadership position and would be best suited to an applicant with some supervisory experience in either a bar or restaurant environment. The succesful applicant will have a passion for customer service & enjoy working as a key member of a small team. For this position,...

  • Front of House Staff

    12 hours ago

    Aberdeen, United Kingdom The Ferryhill House Hotel Full time

    Experienced staff required for flexible front of house role in fast-paced work environment. Competitive share of tips **Job Types**: Full-time, Part-time **Salary**: £8.40-£10.50 per hour **Benefits**: - Discounted or free food - Employee discount - On-site parking Schedule: - Monday to Friday - Weekend availability **Experience**: - Hospitality: 1...

  • Front of House Staff

    2 days ago

    Aberdeen, United Kingdom The Ferryhill House Hotel Full time

    Experienced staff required for flexible front of house role in fast-paced work environment. Competitive share of tips **Job Types**: Full-time, Part-time **Salary**: £8.40-£9.50 per hour **Benefits**: - Discounted or free food - Employee discount - On-site parking Day range: - Monday to Friday - Weekend availability **Experience**: - Hospitality: 1...

  • Front of House Staff

    1 day ago

    Aberdeen, United Kingdom The Ferryhill House Hotel Full time

    Experienced staff required for flexible front of house role in fast-paced work environment. Competitive share of tips **Job Types**: Full-time, Part-time **Salary**: £8.40-£9.50 per hour **Benefits**: - Discounted or free food - Employee discount - On-site parking Day range: - Monday to Friday - Weekend availability **Experience**: - Hospitality: 1...

  • Team Leader

    3 days ago

    Aberdeen, United Kingdom FreshMex Full time

    Looking for a rewarding challenge? Do you enjoy working in a fast-paced, Team & Customer focused environment? At FreshMex, we pride ourselves on our brand & fresh food. If you love working in restaurants, have excellent communication skills, love life to the full & are looking for a structured career, FreshMex could be the place for you. We're looking for...

  • Front of House

    1 week ago

    Aberdeen, United Kingdom Premier Inn Full time

    We're currently recruiting in our Aberdeen Airport Premier Inn. Working 20 hours per week, paying up to £11.82 per hour **Front of House - Dyce -** Aberdeen Airport Premier Inn** Come and be a Front of House Team Member at Aberdeen Airport Premier Inn. As the friendly face of our hotel, use your fun personality and your customer service skills to welcome...

  • Front of House Assistant

    7 days ago

    Aberdeen, United Kingdom Nuffield Health Full time

    HEAD OFFICE Front of House Assistant Front of House Team Member Aberdeen | Reception | Permanent | Part time Salary £22,755.20 pro rata 24 hours per week Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the...

  • Front of House

    3 days ago

    Aberdeen, United Kingdom Whitbread Full time

    **Front of House** **HOTEL NAME: Aberdeen Airport Premier Inn** **LOCATION: Dyce (AB21 0BN)** **HOURS: 20 hours a week** **SALARY: Up to £11.40 an hour T&C's apply** At Premier Inn, we do our hotel jobs differently. Award-winning training. All the support you need if you haven't done this kind of work before. And brilliant career prospects with the UK’s...

  • Front of House Team Member

    11 hours ago

    Aberdeen, United Kingdom Nuffield Health Full time

    HEAD OFFICE Front of House Team Member Front of House Team Member / Receptionist Aberdeen FWC | Front of House | Permanent | Part time £22,755.20 per annum (pro rata) 16 hours per week Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is...

  • Front of House Team Member

    2 days ago

    Aberdeen, United Kingdom The Craftsman Company Full time

    Part Time Front of House Team Member (Barista / Bartender) The Craftsman Company, Aberdeen We are a Coffee & Ale House in the heart of Aberdeen. At The Craftsman Company we do a small number of things, but we do them well, with care and pride. We curate a selection of artisan coffees, craft beers, and simple but wholesome dishes within a café culture...

  • Front of House Team Member

    1 day ago

    Aberdeen, United Kingdom The Craftsman Company Full time

    Part Time Front of House Team Member (Barista / Bartender) The Craftsman Company, Aberdeen We are a Coffee & Ale House in the heart of Aberdeen. At The Craftsman Company we do a small number of things, but we do them well, with care and pride. We curate a selection of artisan coffees, craft beers, and simple but wholesome dishes within a café culture...

  • Front of House

    7 days ago

    Aberdeen, United Kingdom Premier Inn Full time

    We're currently recruiting in our Aberdeen Airport Premier Inn. Working 20 hours per week, paying up to £11.40 per hour **Front of House** **HOTEL NAME: Aberdeen Airport Premier Inn** **LOCATION: Dyce (AB21 0BN)** **HOURS: 20 hours a week** **SALARY: Up to £11.40 an hour T&C's apply** At Premier Inn, we do our hotel jobs differently. Award-winning...

  • Front of House

    2 days ago

    Aberdeen, United Kingdom Premier Inn Full time

    We're currently recruiting in our Aberdeen City Centre Premier Inn. Working 12 hours per week, paying up to £11.00 per hour **Front of House** **HOTEL NAME: Aberdeen City Centre Premier Inn** **LOCATION: Aberdeen (AB24 5AS)** **HOURS: 12 hours a week - Must be flexible - Fixed Term 3 months** **SALARY: Up to £11.00 an hour T&C's apply** At Premier Inn,...

  • Front of House

    1 day ago

    Aberdeen, United Kingdom Premier Inn Full time

    We're currently recruiting in our Aberdeen City Centre Premier Inn. Working 12 hours per week, paying up to £11.00 per hour **Front of House** **HOTEL NAME: Aberdeen City Centre Premier Inn** **LOCATION: Aberdeen (AB24 5AS)** **HOURS: 12 hours a week - Must be flexible - Fixed Term 3 months** **SALARY: Up to £11.00 an hour T&C's apply** At Premier Inn,...

  • Front of House Supervisor

    1 month ago

    Aberdeen, United Kingdom Thyme Out Full time

    Thyme Out are looking for an experienced Supervisor to join our team. The list of duties is not exhausted: - Supervise the daily running of cafe in Manager's absence - Provide support to manager - Monitoring standards and portion control - Till Operating - Cash Handling - Motivating Staff - Flexible Attitude to Working Hours - Customer Service Experience -...

  • Front of House Assistant

    12 hours ago

    Aberdeen, United Kingdom Inspire Catering Full time

    **Front of House Assistant**: 10.42 per hour / term time **Aberdeen**: We are Inspire Catering, our philosophy since day one has been to recruit the finest talent and quite literally ‘inspire’ them! Then, we combine our collective enthusiasm and passion for fabulous food and exceptional service with the freshest, most seasonal ingredients sourced as...

  • Front of House Receptionist

    1 week ago

    Aberdeen, United Kingdom The Marcliffe Hotel and Spa Full time

    The Marcliffe Hotel & Spa is one of Scotland's finest luxury and elegant five-star Scottish country retreats, has a new and exciting opportunity for a Front of House Receptionist to join the family friendly exclusive hotel. With its warm ambiance and picturesque setting on the outskirts of the historic city of Aberdeen. The Marcliffe hosts 40 bedrooms,...

  • Front of House Receptionist

    1 week ago

    Aberdeen, United Kingdom The Marcliffe Hotel and Spa Full time

    The Marcliffe Hotel & Spa is one of Scotland's finest luxury and elegant five-star Scottish country retreats, has a new and exciting opportunity for a Front of House Receptionist to join the family friendly exclusive hotel. With its warm ambiance and picturesque setting on the outskirts of the historic city of Aberdeen. The Marcliffe hosts 40 bedrooms,...

  • Front of House Receptionist

    7 days ago

    Aberdeen, United Kingdom The Marcliffe Hotel and Spa Full time

    The Marcliffe Hotel & Spa is one of Scotland's finest luxury and elegant five-star Scottish country retreats, has a new and exciting opportunity for a Front of House Receptionist to join the family friendly exclusive hotel. With its warm ambiance and picturesque setting on the outskirts of the historic city of Aberdeen. The Marcliffe hosts 40 bedrooms,...

  • Front of House Assistant

    6 days ago

    Aberdeen, United Kingdom Inspire Catering Full time

    Front of House Assistant - Aberdeen Front of House Assistant 12.00 per hour Aberdeen We are Inspire Catering, our philosophy since day one has been to recruit the finest talent and quite literally ‘inspire’ them! Then, we combine our collective enthusiasm and...