Transport Administrator

1 week ago

Sherburn, United Kingdom Clipper Logistics Ltd Full time

Clipper Logistics is one of the leading retail fulfilment businesses in the UK. With ability and agility at our core, our cutting-edge operations allow us to provide world class customer service to customers such as John Lewis, River Island, Marks & Spencer and Zara.

The main purpose of the role is to ensure the successful execution of the daily/weekly transport plan within the frame work of client requirements, legal compliance and internal/external SLA's. The role will include dispatching/briefing drivers, monitoring drivers throughout their delivery/collection routes and then debriefing drivers at the end of their shift.

**In this role you are accountable for**:

- Able to achieve the required standards of performance to meet customer demands - 100% on time delivery service. Any exceptions are reported in a timely manner and client communications maintained.
- Proactively planning the daily transport schedule to ensure al customer requirements are met.
- Complete daily checks to ensure that the daily transport schedule is adequately resourced.
- Fully brief drivers prior to dispatch to ensure they understand their route, the requirements of the route and is adequately training on all systems and processes.
- Ensure that all routes are tracked via HHT (where appropriate) and the driver are logged on and compliant.
- Ensure that every route is tracked via the tracking systems. Any exceptions or faults are reported to your manager.
- Ensure the accurate recording of all data entry including tachograph and route scheduling documents.
- Fully debrief every driver on their return to ensure compliance with the route, reporting any exceptions to your manager.
- Ensure that all POD's are returned, completed and accurate for every trip that requires them.
- To ensure that as part of the debrief process that all driver's paperwork is completed, compliant and accurate, reporting exceptions to your manager.
- All daily reports are completed in an accurate and timely manner as directed by the transport manager.
- Ensure that yard checks are completed as directed by the transport manager.
- Accurate and timely reporting on driver's attendance, absence and performance.
- Respond appropriately to all clients queries as required.
- Proactive problem solving on a daily basis to ensure 100% service delivery and legal compliance.
- Details and complete handover to the management team and your colleagues on a shift by shift basis.

**Required skills, knowledge and experience**:

- High performer (regularly achieves KPI target)
- Reliable (high attendance and good timekeeping)
- Assist with general duties within the transport function.
- Highly flexible
- Very trustworthy & honest
- Good communicator
- Works safely and follows Health & Safety and site rules
- Self-motivated
- Determined to work to a high-quality standard and challenges own performance and standards in order to achieve more
- Ability to work under own initiative
- Ability to embrace change and adapt to a rapidly changing fast paced environment

This will be working a 4 on 4 off Shift pattern (Flexible)

Whoever you are, we'll take you far

Ready to work with some of the biggest brands in the UK, from Pretty Little Thing and Superdry to Wilko? As part of our global team, you'll get world-class training from day one and the chance to grow.

Fresh ideas can come from anyone, anywhere. That's why we're on a journey to become Britain's most diverse logistics company. Join us and get your hands on the latest tech in everything from IT to business, at every level - apprenticeships, graduates and senior management. Whatever your goals, and wherever you want to go, you can achieve it with us.

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