Claims Advisor

2 months ago


Birmingham, United Kingdom The Recruitment Group Full time

**Accident Claims Advisor** - Temp to Perm Contract to start ASAP

Location: Birmingham (B2)

Hours of Work: 40hrs per week between 8.00am - 6.00pm - Mon - Fri

**Salary**: £11.50ph (£24,000pa)

Previous experience working in a similar role is essential. Working in a fast-paced environment in a process driven role. Attention to details is required.

**Key Responsibilities**:

- Investigating accidents and damage that may occur to a vehicle and providing a solution.
- Collecting accurate information and relevant documents from our suppliers and customers.
- Liaising with insurance companies, motor trade suppliers, customers and drivers.
- Maintaining and creating internal processes.
- Collaborating with various internal teams and escalating supplier incidents.
- Dealing with a variety of unexpected queries daily that come through to the team.

**What Skills Are Required?**
- It is essential that you have high attention to detail and the ability to be highly organised to meet set deadlines.
- Experience dealing with various motor trade suppliers that provide repair and replacement services is desirable.
- You must demonstrate the ability to minimise costs and work within a budget.
- Strong customer service skills will be required as a large part of the role will be communicating with our customers and ensuring a suitable resolution is found.

**Job Types**: Full-time, Temporary contract

**Salary**: From £11.50 per hour

Schedule:

- Day shift
- Monday to Friday
- No weekends

Ability to commute/relocate:

- Birmingham: reliably commute or plan to relocate before starting work (required)

Work Location: One location

Reference ID: EG76


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