Branch Administrator

3 weeks ago

Inverness, United Kingdom Clockwork Removals & Storage Full time

Clockwork Removals and Storage are looking for an experienced Branch Administrator to join our Inverness Branch.

The ideal applicant will possess a polite and friendly manner, they will come across approachable and maintain a positive attitude, whilst also possessing the ability to remain calm and show resilience when faced with challenging situations. Our new Branch Administrator will also have:

- A good understanding of Microsoft Office including Word. Excel is essential.
- The ability to organise, prioritise and multitask, showing a high level of competency when making decisions and managing time.

**Your main tasks will include, however are not limited to**:
**Administrative - Accounts**
- Raising and issuing customer sales invoices ensuring correct sales code
- Raising and issuing storage customer sales invoices on a monthly basis
- Load customer receipts on to our system, ensuring correct date, references and amount
- Matching customer invoices and customer receipts, and customer invoices & customer credits where appropriate
- Processing Direct Debit instructions for storage customers
- Reviewing our Aged Debtors Report and ensuring they are complete and accurate (demonstrating a strong attention to detail)
- Banking and reporting to Head Office customer receipts by cheque or cash, whilst also processing and reporting customer card receipts
- Recording petty cash payments and receipts detailing date, nominal code, description, net amount, VAT amount and gross amount
- Reconciling bank petty cash record regularly
- Sending supplier invoices/credits/statements to Head Office, ensuring that this has been approved by the Branch Manager regularly
- Reporting to Head Office asset movements and carrying out a physical verification of assets on a monthly basis
- Reconciling Moveware in respect of customers receipts on a regular basis
- Reconciling Moveware in respect of balances due on a regular basis

**Administrative - Payroll**
- Preparing and reporting Payroll summary of hours worked on weekly basis by staff
- Sending Starter/Leaver/Amendment Forms to Head Office, ensuring that these have been filled out properly and authorised by the Branch Manager with P46/P45 on a weekly basis
- Sending expense claims to Head Office, ensuring that these are completed appropriately and authorised by Branch Manager with supporting VAT receipts on a weekly basis
- Sending Holiday Request Forms to Head Office, ensuring they have been completed diligently, with authorisation from Branch Manager

**General Duties**
- Filling and maintaining accounting and payroll records where applicable
- Dealing with customers' queries
- Dealing with Suppliers' queries
- Dealing with Employees' queries
- Implement controlled processes/procedures in conjuction with company initiatives
- Interface with management and staff to ensure queries are dealt with appropriately and consistenylu in compliance with Clockworks policies (legal, health and safety)
- Minute taking during staff meetings
- Assisting with Branch Moveware Issues where appropriate
- Assisting the Branch Manager with processing correspondence in response to customer complaints and damage reports
- Any additional duties required at the needs of the business

**Job Types**: Full-time, Permanent

**Salary**: £20,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Inverness, IV1 1SG: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Administration: 1 year (preferred)

Work Location: In person

Reference ID: INV Branch Administrator

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