Customer Relations Apprentice

2 weeks ago


Exeter, United Kingdom DEVON COUNTY COUNCIL Full time

**Fixed Term 20 Month Apprenticeship**
**Full Time 37 hours per week**

**HAVE YOU GOT WHAT IT TAKES TO GROW YOUR CAREER AND HELP MAKE DEVON SUCCEED?**

Starting in late August or early September, the duration of the Apprenticeship contract will be approximately 20 months. This is a great opportunity to balance work and study.

You will be required to undertake the Business Administration Apprenticeship Standard Level 3, which includes on-programme training to develop your knowledge, skills and behaviours within a business administration environment and Functional Skills in Maths and English (where required).

Over the length of the apprenticeship you will be supported by your employer and training provider to successfully meet the learning outcomes required to trigger and undertake your end point assessment, which will be assessed by an external awarding organisation.

We offer a highly competitive starting salary of £20,812 - £21,189 per annum, 26 days holiday, flexible working arrangements, training, entry into a pension scheme, and potential career progression.

**Desired Skills**
- Customer focussed
- Ability to demonstrate excellent organisational skills, resourceful
- Ability to prioritise tasks and work to deadlines
- Good communication and interpersonal skills
- Ability to produce work of a high standard with attention to detail and accuracy
- A good understanding of MS Office, being able to effectively and confidently use technology
- Ability to deal with a changing work environment by being flexible and adaptable
- Ability to take initiative and work reliably without constant supervision
- Ability to work in a team, to support and assist others to achieve desired outcomes

**Personal Qualities**:

- Interested in learning more about local government and how it might meet future career aspirations
- Positive “can do” attitude
- Calm when under pressure
- Enthusiastic, motivated and keen to learn
- Willing to provide excellent service to the people of Devon
- Of suitable academic ability i.e. minimum qualifications of grade C (4) GCSE (or equivalent) in English and Maths

Interview date: 1 August 2023
- Happy to Talk Flexible Working-The Council offers flexible working arrangements in terms of when and where people work e.g. hybrid working, part-time, condensed hours etc.
- We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect all staff and volunteers to share this commitment.
- This role requires the ability to fulfil all spoken aspects of the role with confidence and fluency in English.
- Personal data we collect from you will be processed in accordance with the Applicant privacy notice.
- For more information about Working for Devon please visit our Working for Devon page.

**Job Types**: Full-time, Fixed term contract
Contract length: 20 months

**Salary**: £20,812.00-£21,189.00 per year

Work Location: In person

Reference ID: REQ005131


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