Customer Service

3 weeks ago


Old Trafford, United Kingdom PropCall Full time

**Job Role**: Customer Service / Property Assistant (Evenings/Weekends)

**Contract Type**: Part Time

**Working Pattern/Hours**:Monday (5pm-10pm), Tuesday (5pm-10pm) and Sunday (12pm-8pm).

**Starting salary**:£10.43 per hour

**Company Overview**: PropCall are a specialist out of hours service for the property management industry. We provide telephone answering, remote concierge and CCTV operating services for small and medium-sized enterprises in the property sector. Working with businesses including residential estate and lettings agents, block management firms, student letting companies and developers, we’ve already built a glowing reputation in one of the UKs most financially secure and promising sectors.

**Job Overview**: Reporting to the Property Manager, the Property Assistant is responsible for providing PropCall’s out-of-hours property management service. The Property Assistant is responsible for providing a high-level and standardised service on behalf of PropCall’s clients, in addition to the efficient organization of contractors.

**Job Level**: Line Worker

**Key Responsibilities:

- **
- Handling PropCall’s out-of-hours calls.
- Triaging caller requests and assisting to resolve emergency maintenance issues over the phone where possible.
- Administering the accurate and informative recording and processing of calls.
- Providing a high level of customer service to all out of hours calls.
- Organisation of contractors.
- Administration of the online maintenance system.
- Regular CCTV monitoring.

**Preferred Skills & Education:

- **
- Experience within the customer service industry.
- Experience within the property industry, ideally property management.
- SIA CCTV Licence (desirable).

**Personality & Characteristics:

- **
- Excellent communication skills, both verbal and written.
- Customer focused attitude.
- Solutions orientated.
- Friendly and polite.

**Job Type**: Part-time

**Salary**: From £10.43 per hour

Expected hours: 18 per week

**Benefits**:

- Casual dress
- Company events

Schedule:

- Monday to Friday

Work Location: In person


  • Customer Service

    1 month ago


    Old Trafford, United Kingdom PropCall Full time

    **Job Role**: Customer Service / Property Assistant (Evenings/Weekends) **Contract Type**: Part Time **Working Pattern/Hours**:Monday (5pm-10pm), Tuesday (5pm-10pm) and Sunday (9am-5pm) **Starting salary**:£10.43 per hour **Company Overview**: PropCall are a specialist out of hours service for the property management industry. We provide telephone...

  • Customer Service

    4 weeks ago


    Old Trafford, United Kingdom PropCall Full time

    **Job Role**: Customer Service / Maintenance Co-Ordinator (Evenings/Weekends) **Contract Type**: Part Time, Fixed Term Contract (November to January) **Working Pattern/Hours**:Monday (5pm-10pm), Tuesday (5pm-10pm) and Saturday (10am-8pm) **OR **Thursday (5pm-10pm), Friday (5pm-10pm) and Sunday (10am-8pm). **Starting salary**:£10.43 per hour **Company...

  • Customer Service

    1 day ago


    Trafford, United Kingdom Recpool Group Full time

    Customer Service - Road Freight The Customer Service Executive will ensure timely and accurate movement of freight and information, while providing exceptional customer service to internal and external Customers within the Road Freight Department. Main Duties and Responsibilities: - Weekly completion and sending of KPI Reports. - Ensure shipper’s...


  • Trafford, United Kingdom Gapp Full time

    Gapp working as an employer business is recruiting for **Customer Service Supervisor** for our Client based in **Trafford Park, M17.** A pivotal role to drive excellence in customer service. The Customer Service Supervisor’s will work collaboratively across the business to evolve the end to end customer experience. A leading role in driving improvement...


  • Trafford, United Kingdom Page Personnel Full time

    A market leading company offering responsibility and progression - Enjoy a flexible work environment **About Our Client**: Based in Trafford Park, Manchester this client is now a world leading Manufacturing and Production company that is seeing exponential growth within the company and team. **The responsibilities of the Customer Service Coordinator will...


  • Trafford, United Kingdom Page Personnel - UK Full time

    A market leading company offering responsibility and progression - Enjoy a flexible work environment **About Our Client**: Based in Trafford Park, Manchester this client is now a world leading Manufacturing and Production company that is seeing exponential growth within the company and team. **The responsibilities of the Customer Service Coordinator will...


  • Trafford, United Kingdom Uniting People Full time

    **Customer Advisor - Orders**: - Monday - Friday Office Hours Hybrid after completion of training £23,000 Basic_ **About the Role** The role of a Customer Support Advisor will encompass a range of key customer service activities providing support to partners across a range of products. Your day will consist of a variety of tasks including: Order...

  • Area Manager

    4 weeks ago


    Old Trafford, United Kingdom Reed Talent Solutions Full time

    Trafford Council are currently recruiting for an Area Manager to work within Services for Education. **Pay Rate** PAYE: £15.94-£16.94 Umbrella: £19.72-£21 **Contract**:Temporary, 3-6 months **Location**:Trafford, office based at Trafford Town Hall **Hours**: 36.25 per week. Must be flexible and participate on a rota basis; covering the core hours...


  • Trafford, United Kingdom Swift Temps Full time

    Answering inbound customer and store calls regarding order queries such as "where is my order?", damaged parcels, returns, faults, membership queries or instore purchase queries. - General admin **Hours;** - Working hours are between - 8am - 5.30pm - working 5 days out of 7. - OR - 12pm - 9pm - working 5 days out of 7. - Paid overtime is available at the...


  • Trafford, United Kingdom Trafford Council Full time

    **Location - Trafford Town Hall** **Grade - Band 4** **Salary - £26,421 to £28,770 per annum** **Full Time Temporary for 12 months 36.25 Hours** **Closing Date - Sunday 25th May 2024 at 23.59** This is a hybrid role with a mix of home and office-based working at Trafford Town Hall in Stretford. Our HR and Payroll Customer Service Team responds to...

  • Campaign Assistant

    4 weeks ago


    Trafford, United Kingdom Swift Temps Full time

    Swift Temps are actively recruiting for a number of Campaign Assistant / Customer Service in Trafford Park, Manchester. **JOB ROLE** You will be able to accept ownership for effectively resolving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour. This is a customer service type position,...


  • Trafford, United Kingdom Oldham Council Full time

    **Trafford Council** *** **HRSS Customer Service Specialist Advisor** **HR - Greater Manchester Shared Service** **Trafford Town Hall** **Grade F** **Permanent** **36.25, Full time** **Salary - £30,783-£32,772** The Greater Manchester HR Shared Service (GMSS) is a partnership between Trafford Council and Greater Manchester Police. Our aim is to...


  • Trafford, United Kingdom Page Personnel Full time

    Fantastic work culture! - Possibility of being made permanent! **About Our Client**: Our client is a global manufacturing and production business, who supply to a wide range of industries. They are looking for a Customer Service Representative (German Speaking) to join their team on a 3/6 month basis. Duties of the **Customer Service Representative (German...


  • Trafford Park, United Kingdom Recruitment Solutions (NW) Ltd Full time

    Currently working with a fantastic Client based in Trafford Park. Our client is a specialist freight logistics company. They currently have an exciting opportunity for an enthusiastic Customer Service Executive to join their team. Working hours are Monday – Friday What you can expect: * Transport links * Onsite free parking * Career progression *...


  • Trafford Park, United Kingdom Recruitment Solutions (NW) Ltd Full time

    Currently working with a fantastic Client based in Trafford Park. Our client is a specialist freight logistics company. They currently have an exciting opportunity for an enthusiastic Customer Service Executive to join their team.Working hours are Monday – FridayWhat you can expect: * Transport links * Onsite free parking * Career progression * Fun and...


  • Trafford Park, Trafford, United Kingdom WR Logistics Full time

    Job Title: Customer Service ExecutiveLocation: Trafford ParkHours: Monday - Friday / (Apply online only)Salary: £23,796The Role - Customer Service Executive The Customer Service Executive will ensure timely and accurate movement of freight and information, while providing exceptional customer service to internal and external Customers within the Road...


  • Trafford Park, United Kingdom Build Recruitment Full time

    Customer Service Advisor  Housing Association  Temp to Perm £15p/h  The Role: Reporting to the Operations  Manager, the Customer Service Advisor plays a central  role in the  running of the Distribution Centre, providing a first class efficient and effective service to all our internal and external customers and working with all our  field based...

  • Customer Service

    3 weeks ago


    Trafford Park, United Kingdom The Recpool Group Ltd Full time

    Would you like to work for a multi-national logistics operation?Customer Service – Road FreightThe Customer Service Executive will ensure timely and accurate movement of freight and information, while providing exceptional customer service to internal and external Customers within the Road Freight Department.Main Duties and Responsibilities:• Weekly...


  • Trafford Park, Trafford, United Kingdom Build Recruitment Full time

    Customer Service Advisor Housing Association Temp to Perm£15p/h The Role:Reporting to the Operations Manager, the Customer Service Advisor plays a central role in the running of the Distribution Centre, providing a first class efficient and effective service to all our internal and external customers and working with all our field based colleagues and...


  • Carrington, Trafford, United Kingdom The Staffing Experts Full time

    Customer Service Officer - Replenishment We have been instructed to find a Customer Service Officer for our Client based in Carrington. The Customer Service Officer will cover all aspects of Sales administration in the busy commercial department of the SAICA Paper mill. The Replenishment Office will liaise with customers and internal departments in order...