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Front of House Assistant

4 months ago

Selly Oak, United Kingdom EllisKnight Bespoke Solutions Full time

**Front of House Assistant**
Work with us at one our client’s luxury student accommodation sites in Birmingham, on a 3 month fixed term basis, starting ASAP.

You will work 9am - 5pm, Monday - Friday.

**Key Tasks**
- Conducting tours and viewings of the property
- Building and maintaining relationships with local universities and sending regular marketing materials and availability updates
- Conduct regular leaflet drops throughout the town and encourage visitors to the site
- Follow up on all interest and ensure that all sales opportunities are explored
- Engage with letting agents and international agents to secure bookings
- Undertaking regular inspections of the show flat and ensure this is set up according to standard
- Attend student university fairs and open days when necessary
- Keep up to date with room prices and special offers to provide accurate information to potential residents.
- Ensuring there is always enough marketing material onsite.
- Supporting with the creation and maintenance of Social media channels and

Work closely with the marketing team to ensure that the target audience is being reached
- Keep up to date with competitor activities.

**Knowledge and Skills**
- A friendly and welcoming approach and the ability to cooperate well with all students and clients in a professional, respectful and friendly manner.
- Great skills with social media, being able to post adverts and stream online on all used social media platforms.
- Confidence with setting up and hosting events for students to increase engagement and encourage re-bookings.
- Excellent rapport building abilities.
- Sales focussed and highly proactive approach.
- High standards of dress and presentation.
- Ability to remain calm during difficult situations or in a very busy environment.
- Excellent interpersonal skills, including a pleasant telephone manner.
- A positive and enthusiastic attitude with a strong focus on customer service.

**Job Types**: Full-time, Fixed term contract
Contract length: 3 months

**Salary**: £12.00 per hour

Schedule:

- Monday to Friday

Work Location: One location

Reference ID: 3621