Seafront Facilities Supervisors

4 weeks ago

Bournemouth, United Kingdom BCP Council Full time

Job Introduction
**Role Purpose**

Supervise a team of casual staff in cleaning and maintaining the seafront toilets/facilities to the standards specified by the Senior Ranger, carrying out and organising works such as regular cleaning, deep-cleans and stock management.

To also provide the highest level of customer service to all members of the public and support to the wider Seafront Operations Team.

**Main Responsibilities**

To act as a lead for casual staff, allocating work and coaching others

To maintain standards of cleanliness across a specified area of responsibility by ensuring each toilet block is attended to, manually cleaned and kept safe, stocked and presentable

To operate departmental vehicles and use chemical cleaning agents as and when required and be responsible for basic checks, safety, cleanliness and safe keeping of equipment whilst in use

To assist in daily/weekly checks across all seafront facilities to ensure all defects are reported for repair in a timely manner

To ensure the security of the seafront and associated facilities by securing all areas in accordance with the laid down procedures

To provide a helpful and courteous service to all members of the public by assisting with general enquiries where possible

To comply with all Health and Safety policies and procedures

To undertake any other duties from time to time commensurate with the grade and responsibilities of the post.

Excellent attention to detail

Plan and organise own workload and that of the team, including some prioritization of non-standard work

Strong communication and interpersonal skills

Encourage and listen to new ideas from everyone and be positive about change

Excellent customer care skills

Self-motivated and able to work with mínimal supervision

Ability to work well within a team

Elements of work are likely to be performed in challenging environmental/weather conditions

Valid, full UK Driving Licence for work purposes

Flexibility to work in various locations across Bournemouth, Christchurch and Poole Seafront as required - Must be able to travel to and from work, using public or other forms of transport where they are viable, or by holding a valid UK driving licence with access to own or pool car

Flexible working - weekends and bank holidays as required and in line with the needs of the business - The post holder is expected to work longer hours as required during the peak summer months and no annual leave will be allowed during these periods. Time will be taken off in lieu during the winter

Be supportive and build positive and trusting relationships with others

**About BCP Council**

BCP Council provides services to a diverse community of 400,000 residents and employs more than 5,000 people. Our area includes over 15 miles of beautiful world-renowned coastline. We can offer career defining roles to transform and improve services. By working with us, you can help deliver a vision of a thriving, word-class, prosperous and inclusive place for generations to come.

**Our Benefits**

We offer an excellent benefits package to colleagues. Find out more on our website.

As a result of the creation of BCP Council in 2019, we are working on simplifying our terms and conditions of service and will be creating a single pay structure which is to be applicable for all employees. It is important to us that we offer benefits that our colleagues value as part of their total employment package and we are reviewing these to make sure we have it right. We are in the process of establishing a timescale for implementation and colleagues joining us will be included in these changes. This is expected to be in place in 2024.

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