Business Process Partner

4 months ago

Manchester, United Kingdom Coop Full time

**Business Process Partner - Retail and Reporting Lines**
£50,000 to £60,000 plus excellent benefits (Work Level 5)
Manchester City Centre, hybrid

We’re looking for two Business Process Partners (BPP) to join our established partnering team within our wider Co-op Business Services (CBS) organisation. CBS is made up of a number of diverse teams dedicated to delivering high-quality, reliable and cost-effective business services across our Co-op. You’ll play a key role in helping CBS to support and realise our group vision of ‘co-operating to build more value for member-owners everyday’.

We’ll look to you to be part of our retail team offering a service to our ECC SAP Solution to our colleagues, making sure our integrated solutions meet our business requirements. Through service partnering, you’ll link all the relevant areas of the business and look to continuously improve the Businesses SAP End to End processes. If you have an analytical approach and an awareness of end-to-end processes, this is a great opportunity to develop your skills.

**What you’ll do**:

- Partner with senior leaders and their teams to make sure initiatives needing OC support are understood and fed into the triage process to support roadmap planning and prioritisation
- Attend governance forums and planning sessions to understand future direction, potential requirements, and wider sources of change from other programmes
- Drive knowledge transfer between the OC and the business areas, acting as the point of contact for end users
- Represent the team on large transformation programmes, providing the relevant input to process or solution design decisions and ensuring alignment with the OC roadmap
- Work with monitoring analysts to develop key performance metrics
- Provide advice on specific training needs and the development of training materials
- Identify risks and issues, taking ownership of delivering solutions and mitigation

**This role would suit people who have**
- Operational understanding with ability to link processes and impacts
- Great communication skills, with the ability to engage and present to technical and non-technical audiences in a compelling way
- Good influencing skills, with the ability to constructively challenge when necessary
- A talent for building positive relationships with partners at all levels across the business
- An interest in Retail and processes and how they impact our operational business

**Why Co-op?**

If you have the skills that we need, we can offer you a competitive salary and great benefits package which includes 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services).
- An annual bonus (based on personal and business performance)
- 28 days holiday (rising to 32 with service) plus bank holidays
- A pension with up to 10% employer contributions
- Private healthcare
- Access to a subsidised onsite gym (at our Manchester HQ)
- Coaching and training to support your career development
- Wagestream app - giving you access to a percentage of your pay as you earn
- YuLife app - rewarding you for exercising with discounts and vouchers for your favourite brands

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

**Building a diverse environment**

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing

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