Medical Secretary, Ophthalmology

2 days ago

Leicester, United Kingdom University Hospitals of Leicester NHS Trust Full time

Are you looking for an interesting and varied secretarial position within a busy department? If so, then this opportunity within the Ophthalmology department could be just the role for you

The duties are varied and include the typing of clinic letters and the administrative and secretarial requirements of a busy department.
You will be a well-motivated team member, able to prioritise and work accurately and efficiently on your own initiative with mínimal supervision. You must be able to demonstrate excellent written, typing and verbal communication skills.

The Ophthalmology Admin Team is led by the General Manager, two Service Managers, an Admin Manager and an Admin Manager/Flow Coordinator.

You will be joining a large administration team consisting of; Pathway Support Coordinators, Pathway Coordinators, Audio Typists, Medical Secretaries, Medical Staffing Administrators, an Eye Casualty admin team and a Waiting List team.
- To provide a full secretarial and administrative support service to the clinical / medical teams, often being the first point of contact for patients. The role is intrinsically linked to the patient journey by supporting the clinical multi-disciplinary team.
- To monitor and ensure clinical correspondence is produced and compliant with the Trust quality standards.
- To provide support and guidance to patients, carers, relatives, company representatives and others making contact with the service
- To organise complex activities /programmes/meetings - this may also involve minute taking responsibilities.
- To work closely alongside both the admin and clinical/medical staff for their assigned sub speciality/doctors and will develop rapports with the Specialist Nurses, Consultants, Fellows and other relevant staff members external to the department in order to ensure we work in accordance with Trust policies and protocol.

(please refer to the job description/person specification for full details on the role)

We are one of the biggest and busiest NHS trusts in the country, incorporating the General, Glenfield and Royal Infirmary hospitals. We have our very own Children’s Hospital and run one of the country’s leading heart centres.

Our team is made up of more than 17,000 staff providing a range of services primarily for the one million residents of Leicester, Leicestershire and Rutland.
We work with partners at the University of Leicester and De Montfort University providing world-class teaching to nurture and develop the next generation of doctors, nurses and other healthcare professionals, many of whom go on to spend their working lives with us.

Our purpose is to provide ‘Caring at its best’ and our staff have helped us create a set of values that embody who we are and what we’re here to do. They are:

- We focus on what matters most
- We treat others how we would like to be treated
- We are passionate and creative in our work
- We do what we say we are going to do
- We are one team and we are best when we work together

Our patients are at the heart of all we do and we believe that ‘Caring at its best’ is not just about the treatments and services we provide, but about giving our patients the best possible experience.

**About the University Hospitals of Leicester NHS Trust**: (leicestershospitals.nhs.uk)
- Monitor and ensure clinical correspondence is produced and compliant with the Trust quality standards.
- Manage dictation, ensuring letters are typed, quality checked, stored in the appropriate hospital system and sent out in a timely manner
- Managing the Clinical / Medical Team’s filing system
- Managing the Clinical / Medical Team work diaries and adjusting plans / schedules as necessary

For complete job description, see attached job description.

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