Day Concierge

2 weeks ago


Manchester, United Kingdom Residential Living Recruitment Full time

**Salary**:£25,000 per annum plus 10% bonus

**Job type**:Permanent

**Shift Pattern**: 4 Days on / 4 Days Off

**Hours**: 7am - 7pm

**Location**: Manchester - Salford Quays

Residential Living Recruitment are exclusively working with a Build to Rent development to recruit a number of Day Concierge.

You will be providing excellent customer service supporting residents from move-in to move-out.

This role involves working front of house and will include a lot of resident interaction to enhance resident experience.

**Duties and responsibilities**
- Take the lead in touring and leasing to maximise occupancy and revenue, including following up on leads and sales conversions
- Work alongside external leasing agents, building positive relationships and increasing sales
- Front desk Customer Service
- Tour potential customers around the residential buildings
- Parcel collection and distribution
- Provide full concierge service
- Health and safety of the residential building
- Deal with all resident enquiries
- Manage complaints
- Support residents with any maintenance queries
- Ensure an accurate log is maintained for any visitors or deliveries
- Carry out daily inspections of development
- Deliver excellent customer service to residents
- Network and regularly interact with customers to build customer relations
- Work closely with other teams within the business to achieve targets

If you feel this is the right role for you, then please do submit your CV today

**Job Type**: Permanent

**Salary**: £25,000.00 per year

Schedule:

- Day shift

Work Location: In person


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