Day Concierge
6 months ago
**Day Concierge**
Residential Living Recruitment are exclusively working with a Luxury Residential Build to Rent development to recruit a Day Concierge.
You will be providing excellent customer service supporting residents from move-in to move-out.
This role involves working front of house and will include a lot of resident interaction to enhance resident experience.
**Salary**:£25,000 per annum plus 10% bonus
**Job type**:Permanent
**Shift Pattern**: 4 Days on / 4 Days Off
**Hours**: 7am - 7pm
**Location**: Manchester - Salford Quays
**Duties and responsibilities**
- Take the lead in touring and leasing to maximise occupancy and revenue, including following up on leads and sales conversions
- Work alongside external leasing agents, building positive relationships and increasing sales
- Front desk Customer Service
- Tour potential customers around the residential buildings
- Parcel collection and distribution
- Provide full concierge service
- Health and safety of the residential building
- Deal with all resident enquiries
- Manage complaints
- Support residents with any maintenance queries
- Ensure an accurate log is maintained for any visitors or deliveries
- Carry out daily inspections of development
- Deliver excellent customer service to residents
- Network and regularly interact with customers to build customer relations
- Work closely with other teams within the business to achieve targets
If you feel this is the right role for you, then please do submit your CV today
**Job Types**: Full-time, Permanent
**Salary**: £25,000.00 per year
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Work Location: In person
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