Sales and Operations Advisor

4 months ago

Hartlepool, United Kingdom Zip Heaters UK Full time

As the UK's largest online Water Softener Supplier, North East Water Softeners are dedicated to delivering high-quality water solutions to our customers.

We are looking for a Sales and Operations Advisor to join the team.

This role would be both field and office based.

Our customer sits at the heart of what we do, and we believe that by having the right people we can ensure all our customers experience world class customer service.
- Would you like a varied role where no day is the same?
- Are you driven, determined to succeed and passionate about customer service?
- Do you have a positive attitude, an appetite for sales and a good work ethic?

If so, this could be the role for you

As the Sales and Operations Advisor, you will be responsible for communicating the benefits of the company's products to help drive sales. You will serve as the point of contact between the business and its customers, supporting customers with information and assistance that relates to products and services.

You must be extremely organised with the ability to manage not only your own time but the Engineers too.

Main duties:

- Selling products and services both online and offline and customer home visits.
- Conversion of leads both online and offline and customer home visits.
- Performing cost-benefit analyses of existing and potential customers
- Maintaining positive business relationships to ensure future sales
- Achieving sales targets set by the company and meeting conversion targets.
- Lead generation
- Attending outside customer facing marketing events.
- Raising quotations & sales invoices
- Communicating with senior management about existing and new marketing activities and opportunities.
- Organising promotional events such as trade shows
- Ensuring prompt delivery of materials and products by coordinating with staff.
- Booking Royal Mail Campaigns, researching Postcode data and organising printing and leaflet design.
- Taking inbound and outbound calls from customers, enquiring about products, booking surveys and adding to sales funnels and scheduling accordingly

As the Sales and Operations Advisor, you will be able to demonstrate excellent critical thinking and problem-solving skills. You will be IT savvy, experienced working on CRM systems and excel.

You will have a can-do attitude, be extremely organised and have a passion for delivering excellent customer service to our customers.

**Who are we?**

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years.

At Culligan, we believe that cleaner, healthier water can help contribute to improving the lives of people around the world and is a key driver towards solving some of the biggest challenges that lie in our future.

Our goal is to do everything we can in the areas where we are best equipped to truly effect change. To that end, we’ve developed a core set of commitments that align with the UN Sustainable Development Goals and serve as the focus of our work to build a better world.
- #1 eco-friendly and sustainable provider of premium drinking water
- 15 B fewer plastic bottles used globally each year thanks to Culligan products
- 1440 single-serve bottles saved annually from each new bottle-free cooler
- 50% reduction in demand for household cleaning products through use of Culligan softeners and whole home solutions.
- 72% carbon footprint reduction from avoiding single-use plastic bottles when using bottle-free systems

**Salary**: Up to £27,000.00 per year

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

Work Location: In person

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