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Personal Assistant to The Lower Master

3 months ago


Eton, United Kingdom Eton College Full time

Role Introduction
Eton College are currently seeking a Personal Assistant to the Lower Master who will provide crucial support to the Lower Master through diary management, liaising with parents, administration and staying ‘one step ahead’ of the Lower Master’s day-to-day activities.

The Lower Master is responsible for the day-to-day management of the School and works very closely with the Head Master both in leading and managing the College. Therefore, the key requirement for this role is for someone whom the Lower Master trusts implicitly and who is capable of proactively planning and managing the Lower Master’s workload and diary in what will inevitably be a busy and close professional relationship.

As a Personal Assistant you will plan ahead for the Lower Master and keep a firm handle on activities, thereby enabling the Lower Master to concentrate on the matters that they are required to deal with. The ability to build excellent relationships with a range of internal and external stakeholders is key to this role and will need a very strong understanding of policies and processes so as to best advise the Lower Master.

Our welcoming office sits in the heart of Eton Colleges historical buildings and amidst beautiful surroundings, benefiting from subsidised lunches and glorious lunchtime walks

**Working pattern**

The working hours will be 40 hours per week, working Monday - Friday with one hour unpaid lunch each day. Hours will ideally be worked 8.30am - 5.30pm but there may be some flexibility on this by mutual agreement with the Lower Master; however, Mondays would require a 8.30am start.

The working pattern for this role is 43.6 weeks during the year (including 5.6 weeks annual leave entitlement per year).

Please note, this is a fixed-term position providing maternity cover until the current post holder returns to work after maternity leave. The College are unable to guarantee exactly how long the contract will continue for, however this is unlikely to be any later than April 2025. The College cannot guarantee that the post-holder will be offered alternative employment when the position terminates at the end of the fixed-term period.

Main Duties
- Act as the first point of contact with parents to resolve their queries where possible, and escalate them to the relevant colleagues where required;
- Manage the Lower Master’s diary, ensuring the Lower Master is aware of their commitments and are well prepared - e.g. they have all necessary paperwork required for meetings;
- Take notes at investigation interviews and writing up reports as required;
- Prepare meeting agendas, taking accurate minutes of meetings, and supporting the Lower Master and wider office to follow up on action points;
- Draft letters and a variety of communications behalf of the Lower Master;
- Provide general administrative support, such as typing reports, amending documents and policies, creating presentations, proofreading paperwork etc.;
- Operate an efficient system for entertainment events hosted by the Lower Master, alongside the Lower Master’s Office Assistant;
- Undertake regular filing, ensuring there is an effective filing system in operation at all times;
- Meet and greet all visitors at various levels of seniority, providing refreshments where necessary;
- Work closely with the Personal Assistants of the Leadership Team to ensure that the senior leadership of the school have appropriate administrative support in place at all times;
- Work with the HR Department to oversee and diarise the Lower Master’s involvement in recruitment;
- Arrange travel, accommodation and visas as required;
- Undertake any reasonable tasks as requested to ensure the effective running of the Lower Master’s Office and school as a whole;
- Commitment and promotion of equality, diversity and inclusion;
- All positions at Eton are classed as ‘regulated activity’ as per the Keeping Children Safe in Education 2023 guidance, therefore a good understanding of safeguarding procedures is essential;
- Commitment to safeguarding and promoting the welfare of children, including but not limited to, completing safeguarding training as required, and ensuring any safeguarding updates issued by the College are read and understood;
- Understand and comply with procedures and legislation relating to confidentiality.

To be successful in this role, you will need:

- Demonstrable prior experience working in a secretarial or administrative role within a fast-paced organisation;
- The proven ability to manage successfully a variety of competing priorities whilst ensuring that nothing ‘slips through the cracks’;
- Excellent communications skills (both written and verbal) with the ability to flex your style depending on the needs of the audience;
- A desire to work within a small team, natural flexibility and the willingness to ‘muck in’ and support with whatever tasks are required;
- A high level of discretion: this position will often b