Service Advisor
6 months ago
An exciting opportunity has arisen for an enthusiastic and ambitious **Service Advisor** at SMC Aldershot - Renault, Dacia and SEAT
- **Salary**: £32,000 OTE
- **Exciting benefit package**:
- **Role**: Service Advisor
- **Length**: Full Time / Permanent
- **Location**: SMC Aldershot
- **Reporting to**:Service Manager
Due to expansion, we are looking for an enthusiastic individual to join our friendly Service team and take on an exciting and busy role as a **Service Advisor**. The role involves guiding the customer throughout their aftersales journey, from booking in their vehicle to liaising with them until their vehicle is ready to collect.
Our Service Advisors work alongside our busy workshop team who carry out vehicle services, MOTs, and repairs to ensure that the customer receives excellent customer service throughout. Therefore, we are looking for someone who is enthusiastic, and has mechanical knowledge ready to make an impact from their first day
Our Service Advisors at SMC Aldershot work Monday to Friday 8am to 6pm, and Saturday 8:30am to 12:30pm on a rotational basis.
**The exciting SMC benefits we offer our Service Advisors**:
- Health care.
- Mental and physical health support provided by BEN.
- Additional holiday for extended service.
- Birthday off.
- Retail offers and vouchers.
- Free MOT for employees.
- Discounted aftersales services, repairs and parts.
- Company pension scheme.
- 22 days annual leave + bank holidays.
**Key job areas of the Service Advisor role**:
- Agree the details of the work to be carried out with the customer.
- Builds rapport and qualifies the customer’s requirements.
- Liaises with the workshop to deliver agreed jobs set.
- Updates the customer throughout the process, and ensures customer satisfaction on completion.
- Works as a full member of the dealership team.
**What we’re looking for in a Service Advisor**:
- Previous automotive service experience.
- Excellent customer service/people skills, delivering skills to high standards.
- Excellent communication, administrative and organisational skills.
- Excellent telephone manner.
- Flexible ‘can do’ approach.
- Ability to work as part of a team.
- Ability to use own initiative and work with minimum supervision.
- Full UK driving licence.
SMC Aldershot is part of SLM Group. SLM Group continues to be run as a family company and has grown to include sites across the South East and East Anglia.
**Job Types**: Full-time, Permanent
Pay: Up to £32,000.00 per year
**Benefits**:
- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Health & wellbeing programme
- Store discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
**Experience**:
- Automotive service: 1 year (preferred)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
Reference ID: SMC Aldershot - Service Advisor
-
Service Advisor
1 month ago
Aldershot, United Kingdom CV-Library Full timeService Advisor Up to £28k rising to £30k Aldershot Full time | Permanent Are you currently working as a service advisor? Attega Group is currently partnering with our client in recruiting a Service Advisor to join the team. The main purpose of this role is to arrange & book customer vehicle service...
-
Service Advisor
4 weeks ago
Aldershot, Hampshire, United Kingdom Attega Group Ltd Full timeService Advisor Role OverviewAttega Group Ltd is seeking a skilled Service Advisor to join their team. The successful candidate will be responsible for arranging and booking customer vehicle service appointments via phone and email.Key Responsibilities:Arrange and book customer service appointments via telephone and email.Provide updates and report back to...
-
Automotive Service Advisor
4 weeks ago
Aldershot, Hampshire, United Kingdom Perfect Placement Full timeService AdvisorWe are seeking a skilled Service Advisor to join our team at a busy Automotive Franchised Car Dealership in the Aldershot area. As a Service Advisor, you will be responsible for providing exceptional customer service and ensuring that our customers receive the best possible experience. The ideal candidate will have a working experience within...
-
Automotive Service Advisor
5 months ago
Aldershot, United Kingdom Just Recruitment Solutions Full time**Service Advisor Vacancy - Aldershot £38k OTE** Mon - Fri and Saturday mornings on a rota Experienced Service Advisor Prestige Franchise Dealership. As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service...
-
Automotive Service Advisor
6 months ago
Aldershot, United Kingdom Just Recruitment Solutions Full time**Service Advisor Vacancy - Aldershot £38k OTE** Mon - Fri and Saturday mornings on a rota Experienced Service Advisor Prestige Franchise Dealership. As a Service Advisor you will be friendly and professional and will be the first point of contact for customers visiting the dealership. Your duties will include: Upselling of additional works, service...
-
Automotive Service Advisor
5 months ago
Aldershot, United Kingdom EQ Recruit Full timeWe have an outstanding opportunity for an extremely professional, dedicated and successful Automotive Service advisor to join our client’s award winning, multi franchise, aftersales department based in Aldershot. This would be representing one of the areas top performing dealer groups offering long term career prospects and stability along with continuous...
-
Automotive Service Advisor
1 month ago
Aldershot, United Kingdom Holt Recruitment Ltd Full timeJob Title: Automotive Service AdvisorLocation: AldershotSalary: £30,000 with an £8,000 bonus potential (£38,000 OTE)Holt Recruitment are recruiting for a Service Advisor to join a thriving, family-run dealership in the Aldershot area. You'll be a representative of a very successful volume brand, calling customers into the workshop for repairs,...
-
Automotive Service Advisor
2 months ago
Aldershot, United Kingdom CV-Library Full timeJob Title: Automotive Service Advisor Location: Aldershot Salary: £30,000 with an £8,000 bonus potential [£38,000 OTE] Holt Recruitment are recruiting for a Service Advisor to join a thriving, family-run dealership in the Aldershot area. You'll be a representative of a very successful volume brand,...
-
Customer Service Advisor
5 months ago
Aldershot, United Kingdom Motofix Accident Repair Centres Full time**Customer Service Advisor - Repair Centre** **Salary of £28,750 per annum** 45 hours per week Location: Aldershot GU12 **Benefits** - Excellent salary - 28 days annual leave (Inclusive bank holidays) - Workplace pension scheme - Free Training and Development Academy - Employee long service rewards (Inc. additional holiday) - Free uniform (and PPE) - Life...
-
Customer Service Advisor
2 months ago
Aldershot, United Kingdom CV-Library Full timeOur client is a fast-paced printing and mail fulfilment firm based in Aldershot. They currently seek a Customer Service Advisor to join the team and support both clients and internal stakeholders. Day-to-day the successful applicant will be interrogating new client briefs, speaking with suppliers and creating quotes. You will be coordinating delivery and...
-
Customer Service Advisor
5 months ago
Aldershot, United Kingdom Local Facilities Management Ltd Full time**Part-time - School Hours** We are looking for outstanding Customer Service Advisors with excellent customer service skills to join our team. We have a part time role available.. **What we do?** We provide emergency/fast response to pest control services via a nationwide network of experienced, fully qualified and vetted technicians who are sub-contracted...
-
Customer Service Advisor
5 months ago
Aldershot, United Kingdom A1 Pest Control Ltd Full time**Part-time - School Hours** We are looking for outstanding Customer Service Advisors with excellent customer service skills to join our team. We have a part time role available.. **Who are we?** Here at A1 Pest Control Ltd we provide emergency/fast response to pest control services via a nationwide network of experienced, fully qualified and vetted...
-
Customer Service Advisor
5 months ago
Aldershot, United Kingdom Antac Support Services Full timeWe are searching for a self-motivated and ambitious Customer Service Advisor to join us based in Aldershot. This role will be based onsite with our client and offers an exciting opportunity for someone who is enthusiastic about providing exceptional service. You will playing a crucial role in ensuring families receive the essential support and effective...
-
Customer Service Advisor
5 months ago
Aldershot, United Kingdom Local Facilities Management Full time**Full-time** We are looking for outstanding Customer Service Advisors with excellent customer service skills to join our team. We have various full time and part time roles available. This can include weekends, some evening roles are available also. **Who are we?** Here at Local Facilities Management Ltd we provide emergency/fast response repair and...
-
Claims Advisor
4 weeks ago
Aldershot, Hampshire, United Kingdom Enterprise Holdings Full timeJob SummaryWe are seeking a highly skilled Claims Advisor to join our team at Enterprise Holdings. As a Claims Advisor, you will be responsible for managing vehicle hire and repair for customers involved in non-fault road traffic accidents.Key ResponsibilitiesProviding exceptional customer service to customers and insurance partnersLiaising with bodyshops,...
-
Claims Advisor
4 weeks ago
Aldershot, Hampshire, United Kingdom Enterprise Holdings Full timeJob SummaryWe are seeking a Claims Advisor to join our team at Enterprise Holdings. As a Claims Advisor, you will be responsible for managing vehicle hire and repair for customers involved in non-fault road traffic accidents.Key ResponsibilitiesProviding exceptional customer serviceGaining repair updates from customers, bodyshops and work providersUpdating...
-
Claims Advisor
4 weeks ago
Aldershot, Hampshire, United Kingdom Enterprise Holdings Full timeJob SummaryWe are seeking a skilled Claims Advisor to join our team at Enterprise Holdings. As a Claims Advisor, you will be responsible for managing vehicle hire and repair for customers involved in non-fault road traffic accidents.Key ResponsibilitiesProviding exceptional customer serviceGaining repair updates from customers, bodyshops and work...
-
Automotive Service Professional
4 weeks ago
Aldershot, Hampshire, United Kingdom Perfect Placement Full timeWe are seeking a highly skilled and customer-focused Service Advisor to join our team at an Automotive Family Run Service Centre in the Aldershot area.The ideal candidate will have a strong background in service advisor roles, with the ability to upsell on service work and service plans. They will be an excellent communicator, with a customer-centric...
-
Claims Advisor
3 weeks ago
Aldershot, Hampshire, United Kingdom Enterprise Holdings Full timeOverviewWe are seeking a Claims Advisor to join our team at Enterprise Holdings. As a Claims Advisor, you will play a key role in managing vehicle hire & repair for customers involved in non-fault road traffic accidents.ResponsibilitiesYour key responsibilities will include:Providing exceptional customer service to customers and insurance partnersManaging...
-
Aftersales Advisor
6 months ago
Aldershot, United Kingdom Garland SKODA Aldershot Full time**As a family-owned business, we focus on customer service and value for money. We are a family dealership that cares with over 55 years’ experience in the motor industry.We are passionate about what we do, and we want people who join our team to be equally so, so if you feel you can deliver and want to work for a well-established business, we’d love to...