Motor Industry Service Professional

1 month ago


Aldershot, Hampshire, United Kingdom Institute of the Motor Industry. limited Full time
Unlock Your Potential:
Join Institute of the Motor Industry. limited as a Full Time Service Advisor and take the first step towards an exciting career in the automotive retail industry.

About the Role:
This is an exceptional opportunity to join a reputable organization and contribute to the success of our team. As a Service Advisor, you will play a vital role in ensuring seamless communication between customers and technicians, while maintaining high levels of productivity and quality.

Key Responsibilities:
  • Cultivate strong relationships with customers, responding to their queries and concerns in a timely and professional manner.
  • Collaborate with technicians to prioritize tasks, ensuring efficient use of time and resources.
  • Effectively manage service bookings and driver diary, minimizing delays and maximizing productivity.
  • Maintain a clean and organized workshop environment, adhering to safety standards and procedures.
  • Stay up-to-date with industry developments, continuously improving your knowledge and skills to deliver exceptional results.


Requirements:
  • 3+ years of experience as a Service Advisor or similar role, with a proven track record of delivering exceptional customer service.
  • A valid UK driving licence, allowing you to operate company vehicles safely and efficiently.
  • An eye for detail and proficiency in Microsoft packages and Outlook, enabling you to manage administrative tasks with ease.
  • Excellent customer service skills, with the ability to build strong relationships with customers and colleagues alike.


Working Hours:
  • Monday to Friday 8am – 5pm, offering a stable and predictable schedule.
  • No weekends, providing ample time for personal pursuits and relaxation.
  • A competitive salary of £27,000 - £35,000 per annum, dependent on experience, allowing you to plan for your financial future.


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