Easyjet Ground Crew- Baggage Hall Agent

2 weeks ago

Edinburgh, United Kingdom Worldwide Flight Services Full time

**Description**:
**Who are we?**

We are Worldwide Flight Services, WFS for short - proud Ground Handling Partner of easyJet here at Edinburgh Airport since 2018. We handle all easyJet services, flying to over 40 destinations from Scotland’s capital. From serving guests through bag drop & boarding to handling their baggage and ensuring a safe, professional operation around the aircraft.

As a Baggage Hall Agent, your main responsibilities will include collecting outbound hold baggage and sorting it into the correct baggage carts based on the corresponding flights. You will need to transfer these bags from the baggage hall to the ramp team for departure, ensuring all bags are accounted for, including firearms, sporting equipment, and rush bags.

We offer an hourly rate of £12.10 along with opportunities to progress your career with a global business.

Please note that this role is for:
1 Full Time, 37.5 hour per week contract worked on a shift basis of 6 days on, 3 days off.

3 Part Time, 29 hour per week contract worked on a shift basis of 6 days on, 3 days off.

Driving license is mandatory.

**Your main responsibilities on a day to day basis will be:

-**:

- Collecting bags for specific flights and destinations from the airport baggage system
- Stacking bags onto baggage carts
- Removing sticker from baggage tag and placing onto a bingo card to reconcile before delivering to the ramp team.
- Making sure all bags are for the correct flight & destination before delivering.
- Driving on the ramp delivering bags in a timely manner to the correct stand which the aircraft is parked.
- Being able to work in all weather conditions.
- Working alongside early bag store to collect any hold luggage for departing flights.
- Communicating between the ramp agents & supervisor to ensure delivery of bags to departing aircrafts.
- Reporting all equipment malfunctions to the appropriate supervisor & manager.
- Complying with all regulatory legislation as well as airport authority and carrier security requirements.
- Complying with WFS Standard Operating Procedures (SOP’s)
- Always maintaining the highest standards of safety and security.
- Any other duties as assigned.

**To be successful in this role you will need:

-**:

- Obsessed with delivering outstanding customer service
- A clear, friendly and calm communicator
- Proud to present yourself well whilst upholding uniform standards
- Thrive under pressure and love the buzz of the airport environment
- Able to follow operational procedures
- Proactive, self-motivated and positive attitude
- This is not your normal 9 till 5 job. You will be required to do early and late shifts, including weekends so flexibility in working hours is critical
- A valid UK driving license is essential

**Our Values**:
**Focus on Customers**

We work proactively with our customers request and our customers’ customers to make sure we deliver what we have contracted to deliver. Without our customers, there is no WFS.

**Integrity**

We treat our people & stakeholders with respect and care building trust via open, honest and straightforward communication. We always operate within the boundaries of our code of conduct and ethics policies.

**Responsibility**

We do our jobs well, being accountable for our actions and taking responsibility for our work and those around us. We lead by example.

**Safety & Security**

We sincerely believe that safety & security is our number one priority at all times. We will do what we are trained to do, we will never take short-cuts and we will always speak up where we see compromises being taken.

**Teamwork**

We all work as part of a team, enjoying what we do, collaborating with our colleagues and relying on their expertise to make a valuable contribution to WFS.

**About Worldwide Flight Services**:
WFS is one of the world's leading ground handling organisations, providing high quality cargo, passenger, premium, ramp, baggage and technical services across a network spanning over 188 locations in more than 22 countries on five continents.

In our UK business, which employs more than 700 people across 19 sites all over the country, we have a clear vision: to empower our people, always look for improvements and lead our industry with great customer focus.

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