Residential Services Team Leader

2 weeks ago


Bristol, United Kingdom St Monica Trust Full time

The Residential Services Team Leader manages the operational delivery of a person-centred concierge, porter and housekeeping service. Fostering a one-team approach and working with cross-function managers, the role ensures the safety, security and domestic needs of our residents are met. They promote customer service values and help to deliver the Village Hub concept.

This role carries on-call duties on rotation.
- Effective delivery of a concierge, porter and housekeeping service that meets the safety, security and domestic needs of our residents in at least one of our Trust’s villages.
- Continuous improvement to the resident experience, by responding to customer feedback, working with the Village Manager/other managers; and modelling the Trusts vision for excellent customer service.
- Accountable for concierge and housekeeping operations, including (but not limited to) waste management; domestic and communal cleaning; the minibus service and maintenance; stock management; CCTV/security and emergency response.
- Line management of Porter/Concierge and Housekeeping teams following SMT policies and procedures.
- Deputise for the Residential Services Manager when required alongside close working relationships with other Residential Services Team Leaders across sites.
- Ensure compliance in health and safety; reviewing risk assessments and COSHH sheets.
- Will be required to ensure 24/7 coverage of site.

Hours - 40 hours per week

Salary Ranges:
£33,384.00 - £33,384.00

Time Type:
Full time


  • Team Leader Care

    3 weeks ago


    Bristol, United Kingdom Care UK Residential Care Services Full time

    **Team Leader Care** Location - Southmead, Bristol Pay - £12.00 - £13.00 per hour plus excellent benefits. Shifts - 8am - 8pm or 8pm - 8am - including alternative weekends If you have proven experience of caring for older people, already have or are happy to work towards an NVQ Level 3, and are looking for a rewarding role that comes with excellent...

  • Team Leader Care

    2 weeks ago


    Bristol, Bristol, United Kingdom Care UK Residential Care Services Full time

    Team Leader CareLocation - Southmead, BristolPay - £ £13.00 per hour plus excellent benefits.Shifts - 8am - 8pm or 8pm - 8am - including alternative weekendsIf you have proven experience of caring for older people, already have or are happy to work towards an NVQ Level 3, and are looking for a rewarding role that comes with excellent training and great...


  • Bristol, United Kingdom Care UK Residential Care Services Full time

    **Team Leader Care Nights** Location: Southmead Rd, Bristol Pay rate: £13.91 p/hour plus excellent benefits! Shifts**:8pm - 8am including alternative weekends Full Time / Part Time hours available. If you have proven experience of caring for older people, already have or are happy to work towards an NVQ Level 3, and are looking for a rewarding role...


  • Bristol, Bristol, United Kingdom Care UK Residential Care Services Full time

    Team Leader Care NightsLocation: Southmead Rd, BristolPay rate: £13.91 p/hour plus excellent benefitsShifts**:8pm - 8am including alternative weekendsFull Time / Part Time hours available.If you have proven experience of caring for older people, already have or are happy to work towards an NVQ Level 3, and are looking for a rewarding role that comes with...


  • Bristol, United Kingdom Cintre Full time

    Team Leader, Residential Home Full Time Location: Cintre House, Clifton, Bristol BS8 2HG Situation in Clifton, Bristol; public transport is easily available: Clifton Down train station (5 minutes walk), Bus numbers 1,2,3,4 (5-10 minutes walk to stops on Whiteladies Road) At Cintre we provide person centred care to support people with Autism and Learning...


  • Bristol, United Kingdom Cintre Full time

    Team Leader, Residential Home Full Time Location: Cintre House, Clifton, Bristol BS8 2HG Situation in Clifton, Bristol; public transport is easily available: Clifton Down train station (5 minutes walk), Bus numbers 1,2,3,4 (5-10 minutes walk to stops on Whiteladies Road) At Cintre we provide person centred care to support people with Autism and Learning...


  • Bristol, United Kingdom Cintre Full time

    Team Leader, Residential Home Full Time Location: Cintre House, Clifton, Bristol BS8 2HG Situation in Clifton, Bristol; public transport is easily available: Clifton Down train station (5 minutes walk), Bus numbers 1,2,3,4 (5-10 minutes walk to stops on Whiteladies Road) At Cintre we provide person centred care to support people with Autism and Learning...


  • Bristol, United Kingdom Cintre Full time

    Team Leader, Residential Home Full Time Location: Cintre House, Clifton, Bristol BS8 2HG Situation in Clifton, Bristol; public transport is easily available: Clifton Down train station (5 minutes walk), Bus numbers 1,2,3,4 (5-10 minutes walk to stops on Whiteladies Road) At Cintre we provide person centred care to support people with Autism and Learning...


  • Bristol, Bristol, United Kingdom Cintre Full time

    Team Leader, Residential HomeFull TimeLocation: Cintre House, Clifton, Bristol BS8 2HGSituation in Clifton, Bristol; public transport is easily available: Clifton Down train station (5 minutes walk), Bus numbers 1,2,3, minutes walk to stops on Whiteladies Road)At Cintre we provide person centred care to support people with Autism and Learning Difficulties to...

  • Team Leader Care Bank

    3 weeks ago


    Bristol, United Kingdom Care UK Residential Care Services Full time

    **Team Leader Care Bank** Location: Southmead Rd, Bristol Pay: £12.50-£13.00 per hour plus excellent benefits! Hours - Bank To professionally lead the care team during any span of duty, ensuring that a safe, effective and efficient care service is maintained which meets the needs of residents and purchasers. To provide care to residents in accordance...


  • Bristol, United Kingdom Catering Services International Full time

    **Hotel Services Team Leader - Redlands, Bristol** An exciting opportunity has arisen for you to transfer your skills and expertise, from the traditional sector, into a private healthcare setting as an **Hotel Services Team Leader**. Leading a small team, you will be coordinating the food and beverage services to ensure all patients receive a high standard...


  • Bristol, United Kingdom Mark Templer Residential Sales Full time

    Location: Yatton, North Somerset Job Title: Residential Sales Administrator **Salary**: £18,000 A rare opportunity has become available for a Residential Sales Administrator to join an established, close-knit estate agent team within our Yatton branch. Offering a proven, professional and proactive service, going above and beyond for our customers. With...

  • Service Team Leader

    3 weeks ago


    Bristol, United Kingdom Rentokil Initial Full time

    Initial Washroom Hygiene - Team Supervisor - Bristol **Monday - Friday (6 am start time)**: £25810 + customer service incentives + leads commission + RI Rewards (Discounts and cashback site), Do you want to lead a team to achieve excellent levels of service? Are you passionate about developing your staff to their full potential? Do you possess excellent...

  • Service Team Leader

    2 weeks ago


    Bristol, Bristol, United Kingdom Rentokil Initial Full time

    Initial Washroom Hygiene - Team Supervisor - BristolMonday - Friday (6 am start time) : £25810 + customer service incentives + leads commission + RI Rewards (Discounts and cashback site), Do you want to lead a team to achieve excellent levels of service?Are you passionate about developing your staff to their full potential?Do you possess excellent forward...

  • Service Team Leader

    3 weeks ago


    Bristol, United Kingdom Rentokil Initial Full time

    Initial Washroom Hygiene - Team Supervisor   - Bristol Monday - Friday (6 am start time) : £25810 + customer service incentives + leads commission + RI Rewards (Discounts and cashback site), Do you want to lead a team to achieve excellent levels of service? Are you passionate about developing your staff to their full potential? Do you possess...

  • Service Team Leader

    3 weeks ago


    Bristol, United Kingdom Rentokil Initial Full time

    Initial Washroom Hygiene - Team Supervisor  - BristolMonday - Friday (6 am start time) : £25810 + customer service incentives + leads commission + RI Rewards (Discounts and cashback site), Do you want to lead a team to achieve excellent levels of service?Are you passionate about developing your staff to their full potential?Do you possess excellent forward...


  • Bristol, United Kingdom Mark Templer Residential Sales Full time

    Location: Yatton, North Somerset, UK Job Title: Residential Sales Consultant **Salary**: OTE £18,000 Due to continued growth, Mark Templer Residential Sales has an exciting opportunity for a part time Sales Consultant to join an established, close-knit estate agency team within our Yatton branch. Offering a proven, professional and proactive service,...

  • Care Team Leader

    6 days ago


    Bristol, United Kingdom Olive Recruit Full time

    **Job Scope**: We are currently seeking a dedicated Team Leader to join our team, taking on a pivotal role in the day-to-day management of our service. In this position, you will focus on ensuring compliance with CQC regulations, relevant legislation, and best practices while supporting adults with mental health conditions and learning disabilities in...


  • Bristol, United Kingdom Red Recruitment Full time €35,000

    Red Recruitment is recruiting an experienced Customer Service Team Leader to join an industry leading client in the centre of Bristol. This position will require you to be responsible for the performance management of your team. You will identify trends and development areas and be able to drive performance through mentoring and coaching. Is your CV ready If...


  • Bristol, United Kingdom Your Tech Future Ltd Full time

    **Service Desk Team Leader, Bristol** **Up to £40k DOE** **Paid Volunteering Days | Private Medical Insurance | Hybrid Working | Discretionary Bonus** **About the Business**: Fantastic opportunity to join our client as their new Service Desk Team Leader/Helpdesk Team Lead. This varied role presents a unique chance to refine your leadership skills while...