Front of House Staff

7 months ago


Chichester, United Kingdom The Partridge Inn Full time

Job Overview:
We are seeking a friendly and customer-oriented Front of House member to join our team. As a Front of House member you will be responsible for providing excellent customer service and ensuring a positive dining experience for our customers. This position requires strong communication skills, great customer service, and the ability to work in a fast-paced environment as a team.

**Responsibilities**:

- Greet customers and offer an hospitable experience for the entirety of their stay.
- Process customer transactions accurately and efficiently using the point-of-sale system.
- Take food and drink orders confidently.
- Handle customer complaints or concerns in a professional and courteous manner.
- Collaborate with other team members to ensure smooth service.

**Experience**:

- Previous experience in a customer service role is preferred
- Knowledge of restaurant or hospitality industry is a plus
- Familiarity with bartending or food preparation is beneficial
- Understanding of food safety regulations is desirable

**Skills**:

- Excellent communication and interpersonal skills
- Strong attention to detail and accuracy in cash handling
- Ability to multitask and work efficiently in a fast-paced environment
- Friendly and approachable demeanor with a customer-centric mindset
- Problem-solving skills to address customer issues effectively

If you are looking for an opportunity to work in a friendly independent company, with potential to progress and have a passion for providing exceptional customer service, we would love to hear from you.

**Job Types**: Part-time, Zero hours contract

**Salary**: £7.49-£10.42 per hour

Expected hours: 10 - 20 per week

**Benefits**:

- Company events
- Discounted or free food
- Employee discount
- Free parking
- On-site parking

Day range:

- Every weekend
- Holidays
- Weekend availability

Physical setting:

- Bar
- Pub
- Restaurant

Shift:

- 8 hour shift
- Day shift
- Night shift

Ability to commute/relocate:

- Chichester: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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