CRM Assistant

6 months ago

Manchester, United Kingdom boohoo group Full time

**The role**

**What you'll be doing**
- Support the implementation and maintenance of automated strategy
- Assisting in creation of automated lifecycle scenarios
- Build, test and optimise campaigns
- Brief targeted and personalised content based on customer lifecycles
- Ideation of promotional offers
- Ability to work on short term and long-term projects simultaneously
- Coordinating with the Marketing and Merchandising teams to ensure all communications are on-brand, accurate, relevant and timely.
- Creating innovative and engaging content; driving customer acquisition, retention and reactivation. Pushing boundaries and exceeding KPIs and objectives.
- Reviewing of campaign performance and reporting on results to key stakeholders with actionable insights
- Support on ad hoc projects including managing the creative, technological development and performance of CRM.

**Working with us**

To succeed here, you have to love working at pace. It’s relentless, but we love it. Change is a certainty - you need to adapt and be agile. We want you to challenge the status quo, innovate and be open to trying new things. We’re always pushing boundaries. We empower our people, giving them freedom and autonomy to learn and grow in their roles. We’re passionate, agile, creative and one team.

**More about you**
- A creative, analytical and commercially driven individual
- Experience gained from a similar role and environment
- Highly organised and process driven
- Demonstrable customer-centric thinking
- Self-motivated and enthusiastic approach to work who excels in challenging environments
- Actively keeps up to date, researching and reporting on new trends and industry best practice.
- Excellent command of MS Office-package
- Team player, able to work with multiple business functions to achieve objectives

**Why join us**:
We’ve set our sights on dominating the global e-commerce fashion market, and because we’re 13 brands (and counting), there are plenty of opportunities to grow your career. Our mission is to create a workplace where everyone is respected, their individual differences are valued, and they can be themselves at work without exception.
- You’ll get the opportunity to take part in our various share schemes
- Core hours enable you to flex your working times around your needs on an ad hoc basis
- Benefits that support your health and wellbeing
- There’s up to 40% discount off our all of our brands
- Our social calendar? Next level
- With HQs in Manchester and London and offices across the globe (some are dog friendly), we offer a buzzing atmosphere and the boohoo family culture wherever you work

LI-ZB1 #marketing

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