Public Sector Team Support Administrator

2 months ago

London, United Kingdom Finders International Ltd Full time

**About Finders International**

Finders International is a firm of professional probate genealogists that provides a comprehensive range of support services to those dealing with Estate Administration, from Solicitors, Banks, Corporate and State Trustees through to charities, professional administrators and executors.

Finders are committed to providing a no-nonsense, fast, friendly service whilst ensuring that the highest professional standards are maintained.

**Job purpose**

The purpose of this role is to provide administrative support to the Public Sector research department in a timely and professional manner.

**Main duties and responsibilities**
- To provide effective and efficient administrative service, including scanning, photocopying and filing, to Case Managers and the rest of the team
- To assist Case Managers with written correspondence and report preparation
- To help with ordering and distributing certificates
- Processing family tree requests
- To assist Public Sector Team with creating distribution schedules
- To undertake training and development as specified by the Line Manager
- Ensure that your workstation is kept clean and tidy
- Any other additional duties appropriate to the post as requested

**Skills, Knowledge, Education & Experience**

**Essential**
- Good working knowledge of Microsoft Word and Excel
- Attention to detail
- Methodical approach
- Excellent communication and interpersonal skills
- Ability to work on own initiative and organise own workload
- Problem solving skills and the ability to respond to sudden unexpected demands
- Ability to cope under pressure
- Reliable, Flexible and adaptable
- Contribute to the effectiveness of the team
- Autonomous working
- Commitment to the principles of equality and diversity as outlined in the company’s Equality Policy
- Commitment to the principles of sustainability as outlined in the company’s Environmental Policy and specified in its Environmental Management System.

**Desirable**
- Experience working in an office environment
- Confidence in handling phone calls from members of the public and ability to communicate with them in a courteous manner
- Experience of handling and resolving customer queries and complaints

**Job Types**: Full-time, Fixed term contract
Contract length: 12 months

**Salary**: £24,856.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Sick pay
- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in London, N1 7RE

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