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Team Leader

4 months ago

London, United Kingdom Public Sector Resourcing Full time

**Team Lead - Administration - Inside IR35**

**Contract Term: 6 months (possible extension)**

**Contracting Authority: DEFRA - Ministerial Contact Unit**

**Location: Hybrid Working (two days per week office based - Marsham Street, London)**

In the Defra group, we deal with a vast range of issues that profoundly impact on people’s lives. We are responsible for England’s environment, our countryside and rural economy, the food and farming sectors and have lead responsibility for protection from a wide range of natural threats and hazards. We have developed a set of three strategic objectives covering our policy outcomes and corporate objectives. These objectives help us to deliver our ambitious vision to build our green and healthy future and provide a framework for all the important work we carry out.

Our objectives are:

- To pass on to the next generation a natural environment protected and enhanced for the future.
- To lead the world in food, farming, and fisheries with a sustainable model of food production.
- To be an outstanding organisation focused on making a difference, with world class delivery capability.

**Job Purpose**:
The Ministerial Contact Unit (MCU) is a busy operational unit within Defra’s Strategy Directorate, which handles correspondence and parliamentary questions (both written and oral).

This post provides an excellent opportunity to develop a deep understanding of Defra’s customers and the issues they care about. The MCU is a fast-paced team that works closely with ministerial and policy teams on correspondence and parliamentary questions, covering issues across Defra. We are a flexible and supportive team that offers excellent opportunities for career progression and personal development, as well as developing a detailed knowledge of the Department’s work.

**As a Team Leader - your main responsibilities would be to**:

- Line management and day to day responsibility for a team of EO staff to deliver a credible, responsive and professional service to ministers and the public
- Manage relationships with policy and ministerial teams
- Quality assure the team’s work and use the results to build capability and promote continuous improvement
- Allocate cases across the team in a timely and efficient manager, ensuring that caseloads are managed effectively
- Understand and use performance data to prioritise work to drive overall performance
- Promote the work of the Department and play an active part in supporting the Civil Service values and culture
- Set direction, lead, manage and develop an inclusive team, with diversity and inclusion at the heart of team function

**You’ll have relevant experience in**:

- Excellent interpersonal, written, and oral communication skills
- Experience of leading and managing performance is desirable
- Ability to build strong working relationships with colleagues across the department as part of a team or on initiative
- Strong planning and organisational skills; able to multitask and prioritise competently with the ability to deliver at pace
- Comfortable working in a fast paced and ever-changing environment
- Be a flexible team player and have the ability to organise yourself and others effectively

**Should you require reasonable adjustments at any point during the recruitment process or if there is a more accessible way for us to communicate, please do let me know.**

**If you consider yourself to have a disability or if you are a veteran, and you meet the essential criteria for the role, PSR provides a ‘Guaranteed Interview’ scheme whereby you will have the opportunity to discuss this role and your suitability with a member of our PSR Sourcing team.**- Please be aware that this role can only be worked within the UK and not Overseas._