Service Coordinator/administrator

3 weeks ago


Sheffield, United Kingdom IM&M Ltd Full time

IM&M Ltd is a leading UK-based company specialising in the supply of safety equipment and services to the world-wide Marine, Industry, Civils & Utilities sectors.

We have over 25 years experience in specifying, supplying, hiring, servicing and repairing gas detection and safety equipment for the most demanding of working environments

Due to a necessary re-organisation a vacancy has risen crossing several strategic and important departments of I M & M Ltd

Key responsibilities
- Process all Customer orders issuing order acknowledgements, orders and co-ordinating deliveries
- Prepare quotations for repairs/service of instruments & rotations.
- Prepare notifications of dispatch
- Purchase goods on behalf of Customers including stock and non-stock items
- Control warranty returns ensuring that timely deliveries to the vessel
- Inform manufacturers of specific defects
- Establish and maintain specified records
- Seek and process Customer feedback
- Produce Rotation and Service reports when required

**Requirements**:

- Previous experience of Exporting/Purchasing?General logistics is essential
- Working knowledge of software programs - Microsoft 365, Word, Excel & PowerPoint.
- Organisation: ability to efficiently manage your time, workload, information and resources, take initiative to complete tasks in a timely manner.
- Teamwork: outstanding interpersonal communication skills with ability to work well with both technical and non-technical work colleagues.
- Communication: must be an excellent communicator who can write and speak well,
- Needs to be organised and pro-active

Please send a Covering Letter with a CV

**Salary**: £27,000.00-£30,000.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 04/08/2023
Expected start date: 04/09/2023


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