Compliance Manager

7 months ago

Hatfield, United Kingdom Ocado Group Full time

**Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.**

**Why Ocado?**

At Ocado Logistics, your well-being is our priority. We are committed to nurturing your holistic development and ensuring your journey with us is fulfilling. Our comprehensive benefits package includes a healthy work-life balance, extensive healthcare coverage, competitive salaries, and exclusive employee discounts. We understand the importance of financial security in providing stability and peace of mind. Join Ocado Logistics today and become a part of a culture that wholeheartedly values and supports your well-being throughout every stage of your career.

**About us**:
Ocado Logistics is the beating heart of our UK business, comprising a network of cutting-edge warehouses, spokes, and offices across the country. Our customer-centric approach is fueled by a passionate team dedicated to delivering an exceptional shopping experience. With a focus on our people, we drive business results and maximise the value of our employees. At Ocado Logistics, we prioritise meeting the needs and fostering the spirit of our workforce.

**About the role**:
At Ocado Logistics, we are at the forefront of innovation in the rapidly growing and complex UK environment. We are committed to identifying and mitigating risks that can impact our operations and drive opportunities for growth. As a Compliance Manager, you will play a critical role in advancing this commitment. Are you passionate about risk management and data protection? Do you have the skills and experience to drive compliance across a dynamic and evolving organisation? If so, we have an exciting opportunity for you.

**As our Compliance Manager, you will**:

- Work closely with all teams within Ocado Logistics to understand their nuanced risk landscapes and drive improvements across the mission.
- Partner with various Group divisions, such as Finance and Legal and Compliance, to optimise compliance programs across Ocado Logistics.
- Support the development and implementation of business continuity programs, risk assessments, governance initiatives, policy evaluation, and activity mapping.
- Deliver quality risk reports with practical, actionable, and value-added recommendations.

***Data Protection**:

- Be accountable for promoting data governance and data management to protect data from external and internal threats.
- Leverage your excellent communication and influencing skills to build a network of robust Data Champions to fulfil our privacy commitments.
- Work closely with the Group Data Protection Team to promote and rollout data privacy guidelines, procedures, and processes to ensure data quality practices and improvements.
- Lead the data mapping process, audit processes, and report compliance issues back to the Ocado Group Data Protection Officer.
- Promote and embed Privacy by Design across Ocado Logistics and be involved in Data Protection Impact Assessments (DPIAs).
- Act as the central point for any data breaches across the network and work with the Group Data Protection Team to ensure insights and learnings are acted upon.

***Risk Management**:

- Support relevant operations to identify and manage risks across Ocado Logistics and maintain effective registers in multiple areas, including physical site security, risk registers, crisis management, and licensing audits.
- Compliance and Support in Relation to External Audits:

- Provide information and evidence within strict deadlines.
- Implement recommendations and undertake regular controls testing.
- Create project and improvement plans and track and evidence their success.

***Liaising with Key Stakeholders**:

- Regularly report to the Logistics Senior Management Team to highlight areas of improvement, key risks, and ongoing projects.
- Maintain regular communication with the Ocado Group Data Protection Team.

**About you**:

- Previous experience in risk management and/or data privacy governance is desirable, but necessary training will be included.
- Excellent interpersonal, written, and oral communication skills.
- Organised and methodical with strong attention to detail.
- Ability to influence effectively, including upwards, and build constructive working relationships.
- Strong problem-solving and analytical capability.
- Ability to take ownership of work, initiate and implement change.
- Proven ability to prioritise, meet deadlines, and make the best use of limited resources.
- PC literate.

***Business Competencies**:

- Effective communication (verbal, non-verbal, and written).
- Persuasion and influencing.
- Approachable.
- Flexible.
- Team player.
- Drive and energy.
- Planning and organising.
- Attention to detail.
- Resilience.
- Shows initiative and is a self-starter.

**What we offer you**:
Our award-winning recognition scheme celebrates your contributions. Your well-being is at the core of our offerings:

- Flexible Work: Enjoy 30 days of 'work from anywhere' policy for a balanced life.
- Wellbeing Support: Access dedicated apps and an Employee Assistance Programme for holistic well-being.
- Generous Leave: Begin with 25 days, growing to 27 after 5 years, with an option to buy more.
- Pension Plan: Secure your future with our pension scheme, featuring up to 7% employer contribution matching.
- Private Medical Cover: Rest easy with comprehensive private medical insurance.
- Family-Friendly: We support your family with maternity, adoption, shared parental leave, and paternity leave.
- Financial Aid: Get interest-free train tickets and join our Cycle to Work Scheme.
- Shuttle Services: Convenient free shuttle buses connect you to work.
- Share Schemes: Join exciting share plans to participate in our success.
- Financial Protection: We offer Income Protection and Life Assurance for financial security.

We're dedicated to your well-being, professionally and personally. Unlock these exceptional benefits at Ocado Logistics. Explore our employee-funded options, including Dental Insurance, Travel Insurance, and more through Benefits+.

***We're in it together, we are proud of what we do, we can be even better.

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