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Vape Shop Sales Assistant
2 months ago
Overview:
We are seeking a highly motivated and organized Shop Assistant to join our team. As a Shop Assistant, you will play a key role in providing excellent customer service and ensuring the smooth operation of our shop. If you are a detail-oriented individual with strong communication skills and a passion for delivering exceptional customer experiences, we would love to hear from you.
**Responsibilities**:
- Greet and assist customers in a friendly and professional manner
- Provide product information and answer customer inquiries
- Process sales transactions accurately and efficiently
- Maintain a clean and organized shop environment
- Assist with inventory management, including receiving and stocking merchandise
- Collaborate with team members to achieve sales targets
- Upsell products and promote special offers to maximize sales opportunities
- Handle customer complaints or concerns with patience and professionalism
- regular social media creation from content, special offers and live videos.
**Experience**:
- Previous experience in a retail or customer service role is preferred
- previous vape shop experience is preffered but not essential
- Excellent phone etiquette and communication skills
- Basic math skills for cash handling and inventory management
- Ability to communicate effectively with customers of diverse backgrounds
**Job Type**: Part-time
**Salary**: £7.50-£10.50 per hour
Expected hours: 24 per week
**Benefits**:
- Employee discount
- Store discount
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Commission pay
Application question(s):
- are you 18 or over?
- are you available for work monday 11-7, wednesday 11-7, friday 11-7
**Experience**:
- Retail sales: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: In person
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