Pharmacy Shop Supervisor

6 months ago


Oldham, United Kingdom Patel's Chemist Ltd Full time

Responsibilities:

- Supervise and manage the daily operations of the shop
- Ensure excellent customer service by providing phone etiquette and addressing customer inquiries and concerns
- Maintain an organized and clean shop environment
- Oversee sales management and implement strategies to drive sales and achieve targets
- Bilingual skills (if applicable) to effectively communicate with a diverse customer base
- Manage inventory, including ordering and restocking of products
- Provide leadership and guidance to shop staff, including training and development
- Ensure adherence to company policies and procedures
- Handle administrative tasks such as scheduling, payroll, and reporting

**Experience**:

- Proven experience in retail management or a similar supervisory role
- Strong organizational skills with the ability to multitask and prioritize effectively
- Excellent sales management skills with a track record of achieving targets
- Bilingual skills (Urdu, Pashto, English) to effectively communicate with a diverse customer base
- Demonstrated leadership abilities with the ability to motivate and inspire a team
- Proficient in time management to ensure efficient operations

Required some past experience in industry (Pharmaceutical), additional qualifications are desirable but not compulsory as experience in role is more desirable.
- Sale of over the counter medicines
- Complete prescription receipt and collection
- Ordering, receiving and storing stock
- Dealing with customer requests and queries, both in person and over the phone.
- Managing stock levels, replenishing and cleaning sales areas
- Processing payments using the till, including handling of credit/debit cards and cash
- Assisting in the reconciliation of the till at the end of each shift
- Good communication skills
- Leads by example
- Willing to learn and take on new challenges learn and take on new challenges
- Can work under pressure
- With a good work ethic
- A strong team player whilst also able to work independently
- Able to take on feedback and listen to directions

Note: This job description is intended to provide a general overview of the position. It is not intended to be an exhaustive list of all responsibilities, skills, or qualifications associated with the role.

**Job Types**: Full-time, Permanent

**Salary**: Up to £21,680.00 per year

**Benefits**:

- Store discount

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Oldham: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Retail sales: 1 year (required)
- Supervising experience: 1 year (required)
- Pharmacy: 1 year (required)
- Retail management: 1 year (preferred)
- Management: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person


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