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Customer Service Advisor

4 months ago

StainesuponThames, United Kingdom Hooray Recruitment Full time

**Customer Service Advisor**

**Do you pride yourself on your ability to build genuine rapport with your clients? Are you looking for a recession proof industry? Do you want to be a part of a reputable organisation that is keen to interact with their local and national community?**

**If this sounds of interest to you, then please reach out.**

Our client is looking for an Customer Service Advisor to join their team in Staines-Upon-Thames. Our client is a people first business, so they are looking for individuals that understand the importance of customer experience and take pride in understanding their product to educate customers to make informed decisions.

**Benefits**
- 22 days holiday plus bank holidays, increasing to 27 days through service.
- Access to discounted personal policies, including travel, income protect and private medical cover.
- Company funded CII professional qualification.
- 2 paid volunteering days every year.

**What are the day-to-day responsibilities of an Customer Service Advisor**:

- Provide expert product knowledge to help customers make their owned informed decisions, tailored to their needs.
- Sales and servicing of new and existing policies.
- Balancing a busy telephone line while also welcoming customers into branch.
- Build genuine rapport with your customers to get to know their needs.

**Required Skills and Qualifications for this Customer Service Advisor position**:

- Working history in a professional setting.
- Solution oriented to help your customers as best you can.
- Polite and engaging telephone manner.
- Maybe you are even hungry for development in your career.
- Hooray is acting as an agency on behalf of the client for this position.
- Our purpose as a business is to pioneer ethical recruitment for a better working world.
- Hooray is proud to be a corporate member of the REC, the recruitment industry's leading professional body.
- DO YOU KNOW SOMEONE FOR THIS ROLE? EARN A £150 GIFT VOUCHER FOR ANY SUCCESSFUL REFERRAL *T&C's APPLY

**Job Types**: Full-time, Permanent

Pay: £22,000.00-£25,000.00 per year

**Benefits**:

- Cycle to work scheme
- Private medical insurance
- Sick pay

Schedule:

- Monday to Friday
- Weekend availability

Work Location: In person