Nfs Operations Team Leader

4 months ago

Newcastle upon Tyne, United Kingdom Triumph Consultants Ltd Full time

**What's involved with this role:
**Temporary NFS Operations Team Leader**

**Reference no: Newcastle 7693414803563**

**Pay Rate: £17.59 per hour PAYE
**35-37 Monday - Friday, normal working hours**

**This opening assignment is for 2 months**

**City: NEWCASTLE**

The NFS Operations Team Leader supports and reports to the Team Manager. This is a key role in managing all operational aspects, to lead and deliver a customer focussed and highly performing service in one of the following operational areas:

- Repairs and recycling
- Logistics
- Warehouse and stock

Key Responsibilities

Carry out a high level of planning and coordination across all teams
- Ensuring that the service is always fit for purpose, implement service improvements and manage risks across appropriate areas
- Analyse performance data and present to Operations Supervisor and Manager in a variety of methods to support effective business planning Effective supervision and performance management in line with YHN’s policies
- Liaise with and influence all relevant staff members to improve service delivery
- Ensuring clients and customers take priority, providing consistently excellent customer service
- Provide constant support and encouragement to team members
- Strong communication and planning skills to ensure service delivery times are met and promptly reporting of any ongoing issues
- Creating new processes whilst trailing new innovative ideas to ensure efficient service delivery
- Ensuring goods across all areas are ready and available as needed

**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**

**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**

Other “Essential Requirements” - Please check to ensure that your CV addresses the following items:
Knowledge:

- Knowledge and experience of EU procurement and driving regulations
- Knowledge and understanding of health and safety compliance Up to date knowledge of driver regulations
- Understanding of IOS 9001 and 14001 (desirable)
- Understanding of procurement processes (desirable)

**Experience**:
Experience of operating at a supervisory level
- Previous experience in one of the following areas; logistics, repairs and recycling or stock management Experience of developing and implementing strategies to improve service delivery

Skills & Abilities:
Effective performance management skills
- High level of planning and organisational skills
- Analytical skills with an ability to present the results to managers of the service in a variety of methods to a high standard
- Excellent communicator, using a range of techniques, within a range of audiences
- Effective decision maker with the ability to demonstrate initiative and independence
- Ability to influence staff members
- Ability to use a range of IT systems

ALD

**Please note that clients invariably ask us to strip out contact details from CVs before we submit them for consideration. This is always quicker and easier to do if you send your CV to us in Word format, rather than as a PDF please

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