Release & Deployment Coordinator - Itil

Company Description
**Discover the Unexpected**

Experian is the world’s leading global information services company. We’re passionate about unlocking the power of data in order to transform lives and create opportunities for consumers, businesses and society. For more than 125 years, we’ve helped economies and communities flourish - and we’re not done.

Our 21k amazing employees in 40+ countries believe the possibilities for you, and the world, are growing. We’re investing in the future, through new technologies, talented people and innovation so we can help create a better tomorrow. To do this we employ the brightest minds that share our purpose and want to make a difference.

**Job Description**:
Experian currently looking for a Release and Deployment Co-ordinator to join our UKI Infrastructure Team.

Joining a wider team of 6, you'll be responsible for executing the Release & Deployment process for releases, coordinating the release-lifecycle end-to-end. We're looking for someone who will be passionate about improving the effectiveness, efficiency, performance and vulnerability of the Release and Deployment process.

Our UKI Release and Deployment function works collaboratively with everyone in software development projects and is supportive of developers and the environment management teams as they set up their build development/test environments.

**Some Key Responsibilities include**:

- Execute and manage specific escalation activities in the Release and Deployment Management process, providing regular feedback to the Release and Deployment Management Process Owner
- Analysing Release Schedules and producing MI (Management Information) Metrics
- Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists
- Attends meetings to approve release and/or service into LIVE environment

**Qualifications**:

- Experience of working within an ITIL Operational environment
- Competent in working with Service Management tools such as Knowledge Base or ServiceNow
- Confident in building long-term relationships with internal colleagues
- Promotes and supports standardisation and continuous improvement
- Ability to facilitate discussion and compromise to establish agreed decisions and actions
- Effectively manage customer expectations
- ITIL V3 or V4 Foundational qualifications (Other ITIL V3 Lifecycle or Capability Qualification) desirable

Additional Information
**Our uniqueness is that we truly celebrate yours.**

Experian's culture and people are key differentiators. We take our people agenda very seriously. We focus on what truly matters; DEI, work/life balance, development, authenticity, engagement, collaboration, wellness, reward & recognition, volunteering... the list goes on. We’re an award winning organisation due to our strong people first approach.

Innovation is a critical part of Experian's DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.

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