Retail Assistant

7 months ago


Romsey, United Kingdom Angel Floss Full time

**A fantastic opportunity has arisen for a confident and outgoing Retail Assistant to be a part of our fast-growing flagship sweet store.**

Angel Floss is Romsey's premium sweet shop, offering a wide variety of confectionery, soft serve ice cream & candy floss. We pride ourselves on providing exceptional customer service and extremely high standards in all aspects, and the working environment reflects this. We've just celebrated our first birthday after a fantastic year, and are now looking to expand our Retail Team as we grow.

We are looking for an enthusiastic, customer-oriented Retail Assistant who can be a welcoming and approachable face to our loyal customer base and new customers visiting for the first time.

**The Details**:
Location - Angel Floss Sweet Shop, 19 Latimer Street, Romsey, SO51 8DF

Working hours - 22 hours per week between the days/hours of Tuesday to Friday 9:30am - 5:30pm, Saturday (essential) 9:30am - 4:30pm (the shop is currently closed on Sunday and Monday)

Salary - £20,000 - £22,000 per year plus annual bonus (pro-rata for part-time)

**As a vital part of the Retail Team, you will be responsible for**:

- Day to day functioning of the sweet shop
- Meeting and greeting customers as they enter the shop, providing them exceptional customer service and assistance in finding products or answering their questions
- Maintain knowledge of current sales and promotions to effectively communicate them to customers
- Process customer transactions accurately and efficiently using the point-of-sale system
- Ensuring the shop-floor is clean and presentable, shelves are fully stocked and visually appealing at all times, maintaining the shop's high standards
- Collaborate with team members to achieve sales goals

There is also opportunity within the role for on site development and training around areas such as creating our bespoke sundae selection, making fresh popcorn and serving candy floss.

For us, it's all about the individual and how you interact with our customers. We value personality over experience, therefore customer service experience is desirable, not essential, as full training will be provided to you. To be considered you will be fluent in English to communicate effectively with customers and the team.

**Benefits**:

- Competitive pay
- Employee discounts on products
- Opportunities for career growth and advancement within the company
- 200g pick n mix or 1 regular tango ice blast every other week

**Equal Opportunities**:
**Job Type**: Part-time

**Salary**: £20,000.00-£22,000.00 per year

**Benefits**:

- Company pension
- Store discount

Schedule:

- Every weekend
- Weekend availability

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Romsey, SO51 8DF: reliably commute or plan to relocate before starting work (required)

Work Location: In person


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