Customer Care Advisor

4 weeks ago


Cardiff, United Kingdom Yolk Recruitment Ltd Full time

Location:
Cardiff
- Sector:
Office Support & HR
- Job type:
Permanent
- Salary:
£23000.00 - £28000.00 per annum
- Contact:
Charlotte Singleton
- Job ref:
BBBH32262_1684135309
- Published:
about 2 hours ago
- Expiry date:
14 June 2023

**Customer Care Advisor**

Yolk Recruitment has a brand-new Customer Service opportunity that we are looking forward to discussing with energetic and friendly customer service advisors in Cardiff. In this growing team, you will be working closely to provide an excellent customer journey with customers niche insurance needs.

**What you'll be doing?**

As a Customer Care Advisor, you will be working in a dynamic team whereby you will answer incoming calls from customers in relation to their insurance needs. You will also:

- Look to resolve customer questions and queries about their existing policies.
- You will be building on customers trust and relationships with this trusted insurance company to ensure you meet their needs.
- Support with adjusting policies and administrative tasks in line with GDPR.
- Work closely with the wider team to ensure that all customer requirements are consistently met.
- Be part of an award-winning team for their customer service experience.

**What you'll bring to the team?**
- Experience of working with customers in a telephony-based role, excellent listening skills, with the ability to empathise.
- A keen eye for detail and ensure high levels of accuracy for administration.
- The want to progress within a role and team.
- Ability to navigate internal systems and Microsoft platforms.

**And this is what you'll get in return**

By being a Customer Care Advisor, you will receive a salary between £23,000 - £28,000 depending upon experience, alongside:

- Flexible working pattern
- Ability to have an opportunity for Hybrid working after probation.
- Training and development opportunities within the business for personal growth.
- Health Cash Plan, 24/7 EAP, Perkbox Benefits
- Regular social activities and plans for team building.
- Great transport links with an excellent City Centre
- Cycle to work Scheme, Gym Membership + Life Insurance



  • Cardiff, United Kingdom Spectrum Fibre Limited TA Ogi Full time

    Customer Care Billing Advisor – Cardiff (Hybrid) – £24,000, Bonus and excellent benefits Joining Ogi is a unique opportunity to work within an innovative Welsh business and one of the fastest-growing companies in Wales. For many years, we've been providing mainstream internet and IT services as Spectrum Internet and Net Support UK. We rebranded to...


  • Cardiff, United Kingdom Spectrum Fibre Limited TA Ogi Full time

    Customer Care Billing Advisor – Cardiff (Hybrid) – £24,000, Bonus and excellent benefitsJoining Ogi is a unique opportunity to work within an innovative Welsh business and one of the fastest-growing companies in Wales.For many years, we've been providing mainstream internet and IT services as Spectrum Internet and Net Support UK. We rebranded to Ogi in...


  • Cardiff, United Kingdom Ogi Full time

    **Customer Care Billing Advisor - Cardiff (Hybrid) - Up to £24,000** Joining Ogi is a unique opportunity to work within an innovative Welsh business and one of the fastest-growing companies in Wales. You may have known us previously as Spectrum Internet and NSUK, but we've rebranded to Ogi - a new name that reflects our commitment to serving Welsh...


  • Cardiff, United Kingdom Ogi Full time

    **Temporary Customer Care Advisor - Wales - £22,000-£24,000 Pro rata with excellent benefits** Joining Ogi is a unique opportunity to work within an innovative Welsh business and one of the fastest-growing companies in Wales. For many years, we've been providing mainstream internet and IT services as Spectrum Internet and Net Support UK. We rebranded to...


  • Cardiff, United Kingdom Ogi Full time

    **Temporary Customer Care Advisor - Wales - £22,000-£24,000 Pro rata with excellent benefits** Joining Ogi is a unique opportunity to work within an innovative Welsh business and one of the fastest-growing companies in Wales. For many years, we've been providing mainstream internet and IT services as Spectrum Internet and Net Support UK. We rebranded to...

  • Customer Care Advisor

    1 month ago


    Cardiff, United Kingdom Cactus Search Full time

    We are currently looking for a number of Motivated Customer Care Advisors who enjoy fast-paced environments to join our clients growing team based in Cardiff. The role will be answering inbound calls and offering relevant products to suit the customers needs. Full Sales Training Provided Immediate Interviews Available  Applicants MUST be able to start...


  • Cardiff, Cardiff, United Kingdom Cactus Search Full time

    We are currently looking for a number of Motivated Customer Care Advisors who enjoy fast-paced environments to join our clients growing team based in Cardiff.The role will be answering inbound calls and offering relevant products to suit the customers needs.Full Sales Training ProvidedImmediate Interviews Available Applicants MUST be able to start on...

  • Customer Care Advisor

    1 month ago


    Cardiff, United Kingdom Cactus Search Full time

    We are currently looking for a number of Motivated Customer Care Advisors who enjoy fast-paced environments to join our clients growing team based in Cardiff.The role will be answering inbound calls and offering relevant products to suit the customers needs.Full Sales Training ProvidedImmediate Interviews Available Applicants MUST be able to start on...

  • Customer Care Advisor

    3 weeks ago


    Cardiff, United Kingdom LegalAndGeneral Full time

    **Company Description** Life can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that’s important to them. To better understand our customers and meet their needs, we’ve brought our protection,...

  • Customer Care Advisor

    2 weeks ago


    Cardiff, Cardiff, United Kingdom Cactus Search Full time

    We are currently looking for a number of Motivated Customer Care Advisors who enjoy fast-paced environments to join our clients growing team based in Cardiff.The role will be answering inbound calls and offering relevant products to suit the customers needs.Full Sales Training ProvidedImmediate Interviews Available Applicants MUST be able to start on Monday...


  • Cardiff, Cardiff, United Kingdom Cactus Search Full time

    We are currently looking for a number of Motivated Customer Care Advisors who enjoy fast-paced environments to join our clients growing team based in Cardiff.The role will be answering inbound calls and offering relevant products to suit the customers needs.Full Sales Training ProvidedImmediate Interviews Available Applicants MUST be able to start on Monday...

  • Customer Care Advisor

    2 weeks ago


    Cardiff, Cardiff, United Kingdom LegalAndGeneral Full time

    Company DescriptionLife can sometimes be unpredictable, and it pays to plan ahead. Our aim at Legal & General Retail is to help our customers plan for the unexpected, achieve financial security for their tomorrow, and protect everything that's important to them. To better understand our customers and meet their needs, we've brought our protection, retirement...


  • Cardiff, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Cardiff. We are professional, customer-centric and social. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate,...

  • Customer Care Advisor

    3 weeks ago


    Cardiff, United Kingdom Alcumus Full time

    **Description**: **Creating Safer Workplaces for Everyone.** **Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most,...


  • Cardiff, United Kingdom Switch Advisor Consultants Full time

    **About us** Switch Advisor Consultants is a small business in Cardiff. We are professional, customer-centric and social. Our work environment includes: - Modern office setting - Casual work attire - On-the-job training - Safe work environment **Responsibilities**: - Handle customer inquiries and complaints in a professional manner. - Provide accurate,...

  • Customer Care Advisor

    1 month ago


    Cardiff, United Kingdom Alcumus Full time

    Creating Safer Workplaces for Everyone. Alcumus SafeContractor takes the pain out of compliance for over 50,000 organisations globally, helping them protect their people, their operations, and the planet. We support our network of hiring clients, suppliers, and contractors by keeping them compliant with the standards that matter most, from health and...

  • Customer Advisor

    7 days ago


    Cardiff, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team in Mermaid Quay, Cardiff, on a 10 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and **positive** people who want to...

  • Customer Advisor

    6 days ago


    Cardiff, United Kingdom Pavers Full time

    We have a part time Customer Advisor opportunity to join our Pavers team in Pugh's Garden Centre, Morganstown near Radyr on a 16 hours per week contract. You’ll need good availability as the role will include a mixture of weekend and weekday working. **What we look for in a Customer Advisor** We are looking for **friendly**, **engaging**, and...

  • Customer Advisor

    1 month ago


    Cardiff, Cardiff, United Kingdom Berry Recruitment Full time

    Customer Advisor - Part Time - Saturdays Only Berry Recruitment is out looking for a well presented and confident Customer Advisor. This position it's Saturdays only ,no other days, and it will be office based. Pay 12 per hour. Location - Cardiff.Working pattern - Saturday 9am until 5:30pm. Contract until the 31st of October 2024. Key Responsibilities: Your...


  • Cardiff, United Kingdom Yolk Recruitment Ltd Full time

    Location: Cardiff - Sector: Office Support & HR - Job type: Permanent - Salary: Up to £20000 per annum + Quarterly Bonus - Contact: Chelsea Campbell - Job ref: BBBH32435_1683892545 - Published: about 3 hours ago - Expiry date: 11 June 2023 **Customer Service Advisor** Yolk Recruitment are excited to be working with global Health care Solutions provider,...