1st Line IT Specialist

6 months ago

Watford, United Kingdom Reach plc Full time

**Company Description**
- ** Please note this will be an onsite position.**:

- **We are seeking a highly skilled IT Systems Specialist with 1st line Manufacturing experience**:

- ** You will work closely with our production team, engineers, and other IT professionals to ensure the uninterrupted printing of newspapers**

As the Systems Technician for Newspaper Printing at RPS, you will be responsible for the **technical management and maintenance** of the newspaper **printing systems** and related** IT infrastructure.***

We are Reach plc, you might not have heard of us but we have probably met without you even realising it.

We are home to the UK and Ireland’s most iconic digital platforms, magazines and newspapers. **From the Mirror, Daily Express and OK, to our regional titles such as the Liverpool Echo, BirminghamLive and the Manchester Evening News** (plus lots more), our brands and the stories we cover are as varied as our people. We help all kinds of people share experiences through our stories because we believe this is what makes us human.

You will be joining the UK’s largest commercial national and regional news publisher with a monthly readership of 47 million people. With over 100 national and regional news brands, we boast the largest online audience of any news publisher in the UK. Brimming with talented individuals, we are incredibly passionate about what we do and our people.
- ** Manage and repair manufacturing systems,** including addressing technical issues, and performing routine maintenance.
- Quickly identify and resolve technical issues that may arise during the printing process, minimising disruptions to production.
- Maintain and troubleshoot the organisation's network infrastructure, including routers, switches, and firewalls.
- Implement and enforce security protocols to protect the integrity and confidentiality of print data and systems.
- ** Collaborate with the production team to understand their technical needs and offer solutions to enhance the efficiency and quality of the printing process, and work on IT projects as assigned.**:

- Perform routine maintenance tasks, such as software updates, system backups, and patches, to ensure optimal system performance and security.

**Qualifications**
- ** Proven experience in managing and maintaining complex systems within manufacturing**:

- ** Problem-Solving Skills: - **Excellent problem-solving skills and the ability to work well under pressure.
- ** Communication and Interpersonal Skills: - **Strong communication and interpersonal skills to effectively collaborate with team members and address user concerns.
- ** Cybersecurity Awareness: -** Understanding of cybersecurity best practices and a commitment to data protection.
- ** Certifications: -** Possession of relevant certifications, such as CompTIA A+, Network+, Security+. IT Support and System Administration:

- Proven experience in IT support and system administration.
- ** Operating Systems Knowledge**:

- Strong knowledge of operating systems including Windows, Linux, and macOS.
- ** Network Protocols and Infrastructure**:

- Familiarity with network protocols and infrastructure components.

**Additional Information**
We are offering a salary of £45,000 - £50,000pa plus a range of compant beenfits
- ** Help saving for your retirement** - matched 6% pension scheme
- ** 25 days’ holiday per year when you join**. After three, five and ten years’ service with Reach, you’ll accrue one additional day of annual leave. We also have a Holiday Purchase Scheme
- ** Giving back day** - an additional day’s leave each year to support a cause close to your heart
- ** Flexibility** - In this role, you’ll be fully remote-working (UK based) giving you more flexibility to balance home and life. We’ll support you with your home set-up, and you’ll be able to claim expenses for any trips to our office ‘hubs’ or client meetings
- ** Enhanced family leave** - including maternity, paternity and adoption - and you’ll be eligible after just six months’ employment
- ** Private Healthcare Cash Plan** - free health cash plan so you can claim back cash for a range of medical expenses
- ** Wellbeing support** - including a 24/7 assistance programme for you and your nearest and dearest, a free subscription to mindfulness app Headspace and access to free mental health coaching through Sanctus
- ** Awesome career opportunities** - you’ll have support from your line manager and a range of learning & development programmes

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