Part Time Customer Support Advisor

3 weeks ago


StokeonTrent, United Kingdom BOHSA LTD Full time

**Job description**

As an administrative assistant, you will support our team with a variety of tasks including managing training courses, scanning and filing documents, formatting data, data entry, answering calls from clients and suppliers, transferring calls and taking messages, and maintaining accurate and up-to-date company records. You will also be expected to use a variety of software including Microsoft Office and our internal systems, CRMs, and databases.

To be successful in this role, you must have excellent attention to detail and a positive attitude. You should be able to think quickly and come up with creative solutions, especially when under pressure. We are looking for a team player who is reliable, honest, and willing to offer suggestions and feedback.

At BOHSA, we value our employees and invest in their development. In addition to a competitive salary and benefits package, we offer staff parking, a company pension, a cycle to work scheme, and an eye care scheme.

This is a part-time position with a 25 hour workweek. The start and end time is 9:30 AM to 2:30 PM, and the position includes annual leave plus bank holidays, with the potential for additional leave based on length of service.

**Requirements**:
Experience in customer service

GCSE in English as a minimum

Competency in Microsoft Office and Excel

Ability to work well under pressure and think on your feet

Strong attention to detail and positive attitude

**Job Type**: Part-time

**Salary**: £10,800.00-£14,500.00 per year

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- On-site gym
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work Location: In person



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