Customer Service Executive

6 months ago

Ayr, United Kingdom Arnold Clark Full time

**Salary**: £24,000 plus benefits
**Type of work**: Permanent
**Location**: Ayr
About the role

We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Ayr Kia branch and help customers get excited about our products.

Why choose us?

33 days’ holiday allowance with room to grow
Generous retail discounts
Private healthcare
Simplyhealth - all employees have access to a GP 24/7 and can claim money back on medical and dental treatments
Pension scheme
Maternity and paternity packages
Opportunities for training and progression

Hours

You’ll work a five-day week on a set rota that includes weekends (44 hours per week).

About the role

At Arnold Clark you’ll be known as a Product Genius, but your role revolves around the customer experience. Our Product Geniuses are our in-branch experts. They are devoted to learning about our products and developing their communication skills, both in person and digitally, so they can help our customers make the right choice when they buy a vehicle. And that expertise develops further into understanding all elements of the sales journey - from enquiry, to sale, to delivery, and beyond. As part of a cohesive team, Product Geniuses will have the fully support of the management team in branch.

Day-to-day duties

Preparing the showroom and cars for the day ahead.
Assist with showroom presentation and advertising.
Supporting the Sales department and delivering excellent customer experience.
Organising and accompanying customers on test drives.
Swotting up on our vehicles and manufacturers.
Learning about our products so you can help our customers find the perfect fit.
Enhancing the customer journey from enquiry to delivery.

Essential skills

You’ll be a confident communicator who understands that a positive attitude gets great results.
Willingness to go the extra mile. From the initial exploration stages to the final handover and aftersales assistance, you’ll be responsible for ensuring an outstanding customer journey that’s memorable for all the right reasons.
A full UK driving licence.
As happy working on your own initiative as you are in a team.
One of our company values is progression, so it’s vital you are eager to progress within this role to car sales.

Our culture

Arnold Clark is committed to creating a diverse and inclusive workplace. We strive to create an environment where collaboration, unique perspectives and multiple approaches are celebrated. We care about our employees and our communities, we nurture talent and encourage ambition, and we are passionate about people who take pride in their work. Our employees are at the heart of everything we do - diverse in our make-up, united in our goals.

To find out more about Life at Arnold Clark, visit our website.

LinkedIn
Facebook
X

**Benefits**:
Every Arnold Clark employee is entitled to a wide range of benefits, including:
Discount on new and used vehicles
Contributory pension scheme
Private medical insurance
Life assurance

  • Customer Service Executive

    5 months ago

    Ayr, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Ayr About the role Passionate about cars? Great. Passionate about customer service? Even better. We’re currently looking for a Customer Service Executive to create an outstanding customer experience at our Ayr Used Cars branch and help customers get excited about our...

  • Customer Service Executive

    6 months ago

    Ayr, United Kingdom Arnold Clark Full time

    We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Ayr Kia branch and help customers get excited about our products. **Why choose us?** - 33 days’ holiday allowance with room to grow - Generous retail discounts - Private healthcare - Simplyhealth - all employees have access to a GP 24/7 and can...

  • Customer Service Executive

    5 months ago

    Ayr, United Kingdom Arnold Clark Full time

    **Salary**: £24,500 plus benefits **Type of work**: Permanent **Location**: Ayr About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Ayr Vauxhall branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to grow Generous retail...

  • Customer Service Executive

    6 months ago

    Ayr, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Ayr About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Ayr Peugeot branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to grow Generous retail...

  • Customer Service Executive

    6 months ago

    Ayr, United Kingdom Arnold Clark Full time

    **Salary**: £24,000 plus benefits **Type of work**: Permanent **Location**: Ayr About the role We’re currently looking for Customer Service Executives to create an outstanding customer experience in our Ayr Used Car branch and help customers get excited about our products. Why choose us? 33 days’ holiday allowance with room to grow Generous retail...

  • Servicing Account Executive

    5 months ago

    Ayr, United Kingdom Idex Full time

    You know, there is better things about being an Executive than pulling your hair out prospecting for new business and stressing about the looming monthly sales targets. After all, that probably what you signed up for when you decided to be an Account Executive. Here you'll be joining this award-winning insurance brokerage as part of their Executive team...

  • Customer Service Representative

    2 days ago

    Ayr, South Ayrshire, United Kingdom Domino's Careers UK Full time

    Customer Service Representative RoleWe are looking for a Customer Service Representative to join our team in Ayr, who is passionate about delivering exceptional customer service. As a Customer Service Representative, you will be responsible for taking orders, serving customers face-to-face and via telephone, and preparing pizzas from scratch. In return, we...

  • Customer Service Representative

    1 month ago

    Ayr, South Ayrshire, United Kingdom WHSmith Full time

    Job SummaryWe are seeking a skilled Customer Service Representative to join our team at WHSmith. As a Counter Assistant, you will provide exceptional customer service to our customers, ensuring they have a positive experience in our store.Key ResponsibilitiesDeliver exceptional customer service to all customers.Manage queues and ensure customers can access...

  • Customer Service Representative

    4 weeks ago

    Ayr, South Ayrshire, United Kingdom Neogen Full time

    We are seeking a skilled Customer Service Representative to join our team at Neogen, a leading provider of solutions for the food, beverage, animal protein, and agriculture industries.As a Customer Service Representative, you will be responsible for:Providing exceptional customer service and support to our clients.Assisting with customer complaints and...

  • Customer Service Assistant

    6 months ago

    Ayr, United Kingdom The Range Full time

    Be part of the festive magic at The Range this season. We are currently recruiting part time Customer Service Assistants to help us at our busiest time of year. In this role you will be the face of The Range delivering great service and promoting The Range as a unique one-stop shopping experience. **What we are looking for?** To be successful in this role...

  • Customer Service Representative

    2 weeks ago

    Ayr, South Ayrshire, United Kingdom WHSmith Full time

    About the RoleWe are seeking a skilled and friendly Customer Service Representative to join our team at WHSmith Post Office Ayr. As a Counter Assistant, you will play a vital role in delivering exceptional customer service to our customers.Key ResponsibilitiesProvide outstanding customer service to all customersManage queues and ensure customers can access...

  • Customer Service Ambassador

    7 days ago

    Ayr, South Ayrshire, United Kingdom EG Group Full time

    We are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Ambassador. As a key member of the EG Group, you will be responsible for delivering exceptional customer experiences in a fast-paced environment.About the RoleThe Customer Service Ambassador role is a fantastic opportunity for individuals who are passionate...

  • Customer Service Representative

    4 weeks ago

    Ayr, South Ayrshire, United Kingdom Tesco Full time

    About the RoleWe are seeking a dedicated and passionate individual to join our Tesco store team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...

  • Customer Service Representative

    1 month ago

    Ayr, South Ayrshire, United Kingdom Neogen Full time

    We are seeking a skilled Customer Service Representative to partner with our customers in protecting and enhancing the world's level of food and animal safety.As a key member of our team, you will be responsible for inputting orders for equipment servicing and repair, assisting with customer complaints, and creating new customer accounts.Key responsibilities...

  • Customer Service Adviser

    6 months ago

    Ayr, United Kingdom NFU Mutual Agency Full time

    **The Role**: **Job Title: Customer Service Adviser** **Location: Ayr** **Job Type: Full-Time Permanent** **Salary: £22,000 and above** Are you interested in a career working in insurance? NFU Mutual’s Agency in Ayr is recruiting for a full time Customer Service Adviser to join our growing and successful team! For over 100 years, NFU Mutual have insured...

  • Customer Service Assistant

    5 months ago

    Ayr, United Kingdom CJ Lang & Son Limited Full time

    **Customer Service Assistants - 7 hrs** SPAR Kincaidston **About** us** At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s...

  • Customer Service Assistant

    5 months ago

    Ayr, United Kingdom CJ Lang & Son Limited Full time

    **Customer Service Assistant - 16hrs** SPAR Boswell Park, Ayr **About us** At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s...

  • Customer Service Assistant

    6 months ago

    Ayr, United Kingdom CJ Lang & Son Limited Full time

    **Customer Service Assistants - 12 hrs** SPAR Hillfoot Road **About** us** At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s...

  • Customer Service Assistant

    6 months ago

    Ayr, United Kingdom CJ Lang & Son Limited Full time

    **Customer Service Assistants - 15 hrs** SPAR Whitletts **About us** At SPAR/CJ Lang we pride ourselves on serving local communities for over a century. We are a long established family business and cultivating a sense of belonging is important to us. Our Customer Service Assistants work as a team; together we provide everything from tonight’s dinner...

  • Customer Service Representative

    4 weeks ago

    Ayr, South Ayrshire, United Kingdom WHSmith Full time

    Job Role OverviewAs a Counter Assistant at WHSmith, you will be responsible for delivering exceptional customer service to our customers. This includes managing queues, ensuring customers can access the services they need quickly and simply, and meeting high standards of governance and attention to detail.Key ResponsibilitiesDeliver an exceptional customer...