Guest Service Assistant

2 weeks ago

Blackpool, United Kingdom Aimbridge Hospitality EMEA Full time

**Job Ref**:INT17686

**Branch**:Hampton by Hilton Blackpool

**Location**:Hampton by Hilton Blackpool

**Salary/Benefits**:£10.92 per hour

**Contract type**:Permanent

**Hours**:Part Time

**Shift pattern**:Mornings, Evenings Weekends

**Hours per week**:8-40hrs per week

**Posted date**:09/06/2023

**Closing date**:23/07/2023

Who are we?

Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge team, you will have access to a suite of benefits that include
- Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa
- Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 24/7 access to our employee assistance programme
- Volunteer days - Up to two days per year to support a charity of your choice
- Staff meals on duty

A day in the life of

As** Guest Service Assistant - Food and Beverage**, you will be one of the key points of contact for most of our guests. Your role will be to welcome guests into our Food and Beverage areas with a friendly smile and exceptional service. You will work closely with your team mates to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time.

Based in the Hampton by Hilton Blackpool you will be part of a team of passionate people who know that being the best doesn’t always mean working around the clock. You will help to ensure that our guests start their day with a fantastic breakfast experience or end their day in our realxed dining area whilst you deliver Friendly, Authentic, Caring and Thoughtful service.

What do we need from you?

To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. We'll give you the tools and knowledge to be great in this role, all you need to bring is enthusiasm

At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.

At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.

**About Hampton by Hilton Blackpool**:
This Hotel is located near to Blackpool Pleasure Beach amusement park and has 204 beds.

A five-minute drive from Blackpool airport, the hotel is located within walking distance of Pleasure Beach and two tram stations providing access to the city centre. The hotel is part of a £31 million regeneration project that plans to build new office blocks, retail outlets, parking space and additional tram stops between main train stations and the city centre.

At Hampton we focus on personality when recruiting new Team members. We seek individuals with creativity, a ‘thinking outside the box’ approach and the desire to be the very best in everything they do. Think you have that 'sparkle' and 'can-do' attitude we look for in all of our Team? Are you excited about becoming part of the opening team at brand’s largest property in Europe?

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