Café and Retail Assistant
5 months ago
**Café and Retail Assistant**
**Location**: Cirencester
**Salary**: £20,879-£20,948 per annum
**Job Type**:Full time, average 35 hours per week on a flexible rota normally Monday to Friday with occasional weekends and evenings (Café is generally shut at weekends)
The Royal Agricultural University (RAU) has been at the forefront of agricultural education and a key contributor to the land-based sector for more than 175 years. We pride ourselves in combining knowledge and industry connections with an innovative and forward-thinking approach.
RAU is seeking a Café and Retail Assistant to join the team.
**The Role**
Delivery of all food, beverage and retail services to all customers and cleaning all departmental areas and washing up as required. Support of management team. Full training will be provided.
**Key Responsibilities**
- Provide a quality of service to all customers:
- Working to the departmental values and Service Level Agreements
- Providing a high standard of customer service
- Awareness of allergens, dietary conditions, acting promptly to address concerns
- To take responsibility for delivering efficient services in the following, to the agreed standards:
- Tea & Coffee delivery
- Servery
- Functions / Conferences / Events
- Retail Outlets
- Bar services
- Wash up areas
- Following all Departmental, Institutional & Legal procedures:
- COSHH
- Health Safety and Welfare
- Maintenance requests
- Security
- Reporting all incidents
- Hygiene
- To maintain high standards of cleanliness and hygiene in all areas
- To maintain a high standard of personal appearance, and to wear the correct uniform at all times
- Events & Functions
- Have a flexible approach to working at Events/Functions
- Event/Client Management as required for Events & Functions
- Sustainability
- To sort waste for recycling and disposal of in correct recycling point
- Responsible for usage of utilities and resources
- To undertake such other duties as may be requested by the Head of Catering & Retail
**Skills, Knowledge, and Experience**
- A good standard of education - GCSE or equivalent
- Excellent customer care skills
- Flexibility in working hours
- Ability to be able to lift and move heavy objects up to 25kg
- Be able to work occasional weekends and evenings during busy periods or specific events (Generally the café is closed at weekends)
- Ideally be mobile and able to travel to other University sites in Cirencester, including Harnhill and the Alliston Centre (Growth Hub) on occasion - around twice a year on average
**To Apply**
**Job Types**: Full-time, Permanent
**Salary**: £20,879.00-£20,948.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Reference ID: 400092
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