Legal Support Assistant

4 days ago


Widnes, United Kingdom Halton Housing Full time

Here at Halton Housing, we are looking for a proactive and enthusiastic Legal Support Assistant to work across our vibrant organisation.

**What You’ll Do**:

- Arrange to interview customers prior to court attendance, offer general welfare benefit and ensure all action has been taken and recorded to recover outstanding arrears
- Ensure effective communication with customers, DWP, JCP, Halton Borough Council and other statutory and voluntary agencies to maximise rent payments
- Liaise with appointed bailiffs in relation to eviction orders and attend evictions
- Collection of rent arrears from point of escalation and referral from debt recovery team with customer and external organisations

**What You’ll Need**:

- Knowledge and understanding of legal process especially within the civil courts
- Previous experience in working with others to resolve problems through negotiation, persuasion and influencing
- Working knowledge and understanding of court protocol for arrears
- Proven good customer service and communication skills, liaising with and responding to internal/external customers, users and contractors
- Ability to follow defined processes and procedures in an accurate and consistent manner

**What You’ll Get**:

- 27 day holiday entitlement, plus bank holidays
- Opportunity to buy or sell holidays
- Competitive salary
- Electric Vehicle Salary Sacrifice Scheme
- Flexible and Hybrid working
- Supported training and development opportunities
- Health and Wellbeing Cash Plan
- Competitive Pension Scheme

An innovative housing provider, with customers at the heart of everything we do.

We're an award-winning housing association, with over 7,000 homes across Runcorn and Widnes in Cheshire, and now expanding geographically across the North West.

We're known for our innovative approach - strengthening our reputation as a landlord of choice in the borough and beyond.

**Tel**:0303 333 0101



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    **Location**: Widnes **Salary**: £23,120 - £27,200 **The Vacancy** Here at Halton Housing, we are looking for a proactive and enthusiastic Legal Support Assistant to work across our vibrant organisation. **What You’ll Do**: - Arrange to interview customers prior to court attendance, offer general welfare benefit and ensure all action has been taken...

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