Personal Assistant

2 weeks ago

Brierley Hill, United Kingdom Higgs LLP Full time

**Job title**

PA

**Department**

Legal Services

**About Higgs**

Our vision is to be the independent regional law firm of choice, recognised for having a positive long-term impact upon its people, its clients, its business partners and its community.

When it comes to our people, the team is everything at Higgs - an environment of sharing and collaboration, and a real sense of loyalty to each other and the firm. That is coupled with a desire for everyone to learn and develop. We are always striving to be better. We enjoy what we do. We are genuinely interested in our clients and want them to feel a part of the firm too.

Our approach to our people draws on enjoyment, health & wellbeing, developing talent, technical excellence, training, reward and recognition.

When recruiting, we:

- Value enthusiasm and personality
- Want to be an employer of choice for talented, driven and client-focused people
- Are always looking for the very best to strengthen our team and bring new skills and ideas
- Integrate new people to realise their potential

With over two hundred employees and Members we offer a flexible and unique environment for people to grow their careers. Together we grow.

**Role purpose**

Our PA team provide an excellent level of support to senior lawyers in our business to help them maximise the amount of time they need to support their lawyers and clients. We are looking for an experienced PA to join our Dispute Resolution department working across the Commercial and Property Litigation teams.

We aspire to deliver technically superior service. We will ensure that our people have the knowledge and skills to achieve at the highest level.

**Key responsibilities**

In line with policies and procedures, key responsibilities include:

- Comprehensive and proactive diary and travel management, anticipating future demands of senior lawyers and actions required
- Organising and planning meetings, to include coordinating agendas and papers for internal and external meetings, booking travel and arranging for the necessary equipment and refreshments.
- Liaise with our Office Assistants to delegate administrative tasks, tracking progress through to completion
- Managing workflow of typing, making appropriate use of the secretarial team
- Acting as a liaison point for clients and colleagues. Dealing with and screening calls, delivering a positive client experience
- Deal promptly with any finance requests such as TT’s in/out and any other queries that may arise
- Manage billing for our clients in a timely manner
- Mentor new Office Assistants, Secretaries or other new PA’s when they join the business
- Ensure that any new Secretaries are trained up in your area of expertise to enable them to offer the best service to you and your team
- Liaise with other PA’s in the business to share best practice, tasks and discuss deadlines
- Ensure that cover for holiday and non-working days in the PA team is handled within the group accordingly.

**Person specification**

The PA has responsibility to ensure they are familiar with the Firm’s departments, key people, clients, internal systems and procedures. Any training requirements should be discussed with the Head of Legal Services.

In addition, the PA is expected to demonstrate:

- Excellent communication, organisation and interpersonal skills with the confidence to liaise with senior team members
- Proven experience in a professional services firm, ideally with some experience in a law firm setting
- Always seeks to provide an outstanding level of client service
- Team orientated personality with the ability to work independently and with others
- Flexibility and dependability
- Excellent problem-solving skills and using initiative, anticipates what is needed and takes appropriate action
- Be a champion for process changes
- Ability to remain calm under pressure and work to tight deadlines
- Conscientious, approachable and enthusiastic with a good sense of humour
- Have a positive approach to daily tasks
- Ability to embrace change and do so in a positive and energetic way

**Other information**

The firm offers hybrid working wherever possible. Our Higgs’ Best FIT (flexible, inclusive, together) principles are designed to ensure that people are able to complete their best work from the most appropriate location.

We also encourage a ‘dress for your diary’ approach.

**Equal opportunities**

As charter signatories to The Law Society’s Diversity and Inclusion Charter, Higgs LLP are committed to developing a diverse business by engaging with the widest pool of talent and promoting equality of opportunity for everyone. Our mission is to ensure that everyone is empowered to be the best version of themselves and to have a voice which can be shared, heard and respected.

**Job Types**: Full-time, Permanent

**Benefits**:

- Company pension
- Life insurance
- On-site parking
- Private medical insurance
- Work from home

Schedule:

- Monday to Friday

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