Administrator Order Entry and Claims

2 months ago


Uxbridge, United Kingdom Hasbro Full time

**Dispute Claims Administrator**

**Main Duties and Responsibilities**:
The Dispute / Claims Administrator has responsibility for ensuring that customer issues are resolved quickly to ensure that cash flow is not impacted. Communication will take place between Third party suppliers, sales force across the business, customer service and customers directly. Where Credit Notes are required the incumbent of this post will ensure that they are raised, and all supporting paperwork filed appropriately with appropriate approvals. All risks on accounts must be reported and monitored. A high priority is given to the creation of effective working relationships between the post holder and other contacts within the Business as appropriate.

The principal duties and responsibilities of the post holder will include the following areas:
**1. Key Activities**
- Liaise with Credit, AR, Sales and Third-party suppliers to resolve disputes and help maintain cash flow ensuring that all necessary information is available to relevant staff to enable quick decisions.
- Coordination of all information in relation to types of claims inclusive of markdown, rebates, returns and all other disputes raised.
- Accurate information must be held as, manual (where necessary) and electronic records, databases, computerised information systems and generated reports as required.
- Make informed decisions on how best to handle issues that may arise and record all information relative to an account within the SAP system.
- Create a combination of standard and more complex documents or materials for others, using computer packages/software/ equipment based on a general brief.
- Carry out routine analysis of information, data and/or calculations, identifying issues which require addressing, and presenting results accurately and appropriately.
- Contribute to short-term projects within own area/section or contribute as part of larger Service-wide project teams, to support the achievements of project objectives.
- Communicate and manage third party suppliers as required.
- Ensure that Hasbro commercial policy and procedures are followed, and that all necessary approval are obtained before Credits / debits are issued to the customer

**2. Customer Service**
- Point of contact for queries, providing information and a range of solutions to choose from, allowing for any potential implications and raising issues of concern. Referring to line manager more complex queries.
- Monitor customer feedback and make proposals for improving service through suggestions for changing current working methods, standards (e.g., quality of service, etc) and processes.
- Implement changes to service provision as requested by line management, using discretion and initiative to ensure the service can continue to meet agreed quality standards, guidelines, and procedures.

**3. Planning & Organising**
- Prioritise own work within a general plan or schedule to meet deadlines and appropriate standards and assist line management in planning for future work.
- Organise or support events, timetables, meetings, etc and co-ordinate the associated arrangements to ensure activities/events are administered efficiently.

**Internal and External Liaison**
- Liaise with key contacts in the wider Business to support work activities/specific tasks.
- Membership of working groups as appropriate.
- Act as a point of referral for others on issues related to the SSC work area.


  • Office Administrator

    2 weeks ago


    Uxbridge, United Kingdom Vermelo RPO Full time

    **Office Administrator - Entry Level** **Middlesex, Uxbridge** **Monday****: - Friday 8am-4:30pm** **Salary: £20,000 upward** **The Company** My client is a leading and expanding motor insurance group who are renowned for their staff reward and recognition and are in The Times Top 100 Companies to work for. This exciting opportunity to work for a...


  • Uxbridge, United Kingdom Trinity Resource Solutions Full time

    Manage any orders coming into the inbox - Enter orders onto the in-house system - Track orders and manage invoices **Job Type**: Temporary contract Contract length: 2 weeks **Salary**: £10.00-£12.00 per hour **Benefits**: - On-site parking Schedule: - Monday to Friday Work Location: In person Application deadline: 30/04/2023

  • Administrator

    1 month ago


    Uxbridge, United Kingdom Adecco Full time

    **Administrator** **Location**: Uxbridge **Salary**: £14.70 **Duration**:ASAP - 6 months **Working pattern**: Hybrid working **Contract type**:Temporary Adecco are currently recruiting for a**Administrator**to join a prestigious university based in Uxbridge. We are looking for an Administrator with excellent administrative/computer skills. Such as -...

  • Administrator

    2 months ago


    Uxbridge, United Kingdom Adecco UK Full time

    **Administrator** **Location**: Uxbridge **Salary**: £14.70 **Duration**:ASAP - 6 months **Working pattern**: Hybrid working **Contract type**:Temporary Adecco are currently recruiting for a **Administrator **to join a prestigious university based in Uxbridge. We are looking for an Administrator with excellent administrative/computer skills. Such as...

  • Exams Administrator

    1 month ago


    Uxbridge, United Kingdom Group Eleven Full time

    ENHANCED DBS NEEDED MONDAY - FRIDAY Exams Administrator - Under direction, to devise internal examination timetables. - To coordinate the production and distribution of examination timetables to students for internal and external exams. - To take primary responsibility for maintaining examination resources, such as board specific answer booklets,...


  • Uxbridge, United Kingdom Harefield Opticians Ltd Full time

    Maintaining the computer diary filing and secretarial duties. Providing support to the optometrists. Assisting the patients in the practice supporting the Dispensing Opticians with administrative tasks. Ordering contact lenses and stock. Submitting NHS claim forms on the website. Providing a high level of customer service to the patients. **Job Type**:...

  • Sales Administrator

    3 weeks ago


    Uxbridge, United Kingdom Reed Full time

    Our client is looking for a proactive and detail-oriented Sales Administrator to join their team. The role involves managing customer orders, ensuring accurate data entry into the CRM system, and overseeing the end-to-end order process. The ideal candidate will be a confident communicator with a logical mindset and the ability to work effectively under ...

  • Sales Administrator

    23 hours ago


    Uxbridge, United Kingdom Reed Full time

    Our client is looking for a proactive and detail-oriented Sales Administrator to join their team. The role involves managing customer orders, ensuring accurate data entry into the CRM system, and overseeing the end-to-end order process. The ideal candidate will be a confident communicator with a logical mindset and the ability to work effectively under ...


  • Uxbridge, United Kingdom Reed Full time

    Our client is looking for a proactive and detail-oriented Sales Administrator to join their team. The role involves managing customer orders, ensuring accurate data entry into the CRM system, and overseeing the end-to-end order process. The ideal candidate will be a confident communicator with a logical mindset and the ability to work effectively under...


  • Uxbridge, United Kingdom Reed Full time

    Our client is looking for a proactive and detail-oriented Sales Administrator to join their team. The role involves managing customer orders, ensuring accurate data entry into the CRM system, and overseeing the end-to-end order process. The ideal candidate will be a confident communicator with a logical mindset and the ability to work effectively under...


  • Uxbridge, United Kingdom Reed Full time

    Our client is looking for a proactive and detail-oriented Sales Administrator to join their team. The role involves managing customer orders, ensuring accurate data entry into the CRM system, and overseeing the end-to-end order process. The ideal candidate will be a confident communicator with a logical mindset and the ability to work effectively under...


  • Uxbridge, United Kingdom Reed Full time

    Our client is looking for a proactive and detail-oriented Sales Administrator to join their team. The role involves managing customer orders, ensuring accurate data entry into the CRM system, and overseeing the end-to-end order process. The ideal candidate will be a confident communicator with a logical mindset and the ability to work effectively under...

  • Data Administrator

    2 weeks ago


    Uxbridge, United Kingdom Sharp UK Full time

    We are looking to recruit a **Data Administrator/ Business Planning Coordinator **in Stockley Park near Uxbridge. If you have strong Excel skills, enjoy working with numbers and data, analysis and administration then this is an excellent opportunity to join our highly methodical Business Planning team. Hybrid working is available. **Key...


  • Uxbridge, Greater London, United Kingdom Reed Full time

    Our client is looking for a proactive and detail-oriented Sales Administrator to join their team. The role involves managing customer orders, ensuring accurate data entry into the CRM system, and overseeing the end-to-end order process. Ensure accurate entry of customer orders into the CRM system and maintain up-to-date records. Communicate effectively...


  • Uxbridge, United Kingdom Sheridan Ward Recruitment Full time

    Uxbridge Administration £13 per hour Part time / Permanent Job description Administrator 4 hours each day £12 - £13 per hour Uxbridge Sheridan Ward is delighted to be recruiting for an excellent company based in Uxbridge, who are looking for a Data Entry Administrator to join their growing team! Are you able to work 4 hours each day? Do you have previous...


  • Uxbridge, United Kingdom Sharp UK Full time

    We are looking to recruit a **Data Administrator/ Business Planning Coordinator **in Stockley Park near Uxbridge. If you have strong Excel skills, enjoy working with numbers and data, analysis and administration then this is an excellent opportunity to join our highly methodical Business Planning team. Hybrid working is available. **Key...


  • Uxbridge, United Kingdom SUPERIOR STONE LTD Full time

    **About us** SUPERIOR STONE LTD is a small business in Uxbridge. We are professional and agile. '''Duties''' - Perform a variety of administrative and clerical tasks to support the smooth operation of the office - Answer and direct phone calls in a professional and courteous manner - Greet visitors and direct them to the appropriate person or department -...


  • Uxbridge, United Kingdom Markerstudy Group Full time

    Hire Monitoring Claims Handler   With a focus on providing high-quality customer care to a number of varied client accounts, you will be expected to manage, monitor and progress non-fault motor claims through to completion of the customer’s repairs or settlement payment received. Key Responsibilities: Manage a portfolio of customer accounts,...


  • Uxbridge, United Kingdom Eco GG Ltd Full time

    '''Job Summary''' '''Duties''' - Perform general clerical duties, including data entry, photocopying, scanning, and filing - Answer and direct phone calls with professionalism and courtesy - Assist with scheduling appointments and maintaining calendars - Prepare and distribute correspondence, memos, and reports - Manage office supplies and inventory -...


  • Uxbridge, United Kingdom Adecco UK Full time

    **Student Programmes Administrator** **Location**: Uxbridge **Salary**: 14.22 **Duration**:ASAP -4/6 Weeks **Working pattern**:arrangements between home and office work - **ideally this will be an office based role** **Contract type**:Temporary Adecco are currently recruiting for a **Student Programmes Administrator **to join a prestigious university...