Studio Operations Executive

4 days ago


Chichester, United Kingdom Walsh Employment Full time

Our client is at the forefront of digital agencies working in the UK and has been in business for nearly 30 years. Tracking innovations & trends, uncovering new opportunities for marketers, and using in-depth knowledge benefit, they are a 'go to' agencyfor their clients’ creative needs. We are now looking for a Studio Operations Executive to join their busy and growing team. This can be working from home.

**Studio Operations Executive**

Working from home with travel to Chichester

£25-28K plus excellent benefits package

**To be successful in this role**:
You will be a confident Studio Operations Executive (or have held similar role) with experience within a creative / agency / PR company or similar and able to demonstrate the following:

- Great organisational competencies
- Able to manage the creative process from start to finish
- Excels in managing multiple project deliverables
- A passion for the web and digital technologies and platforms
- Rock solid people management and communication skills
- Strong resourcing skills with high volume traffic projects
- Impressive copy writing skills is a plus
- High level of computer literacy especially in MS Word, Excel, PowerPoint, Outlook, Trello, & Jira
- Thrives working in a fast-paced environment
- Proven project and account management experience
- Adept at briefing creative teams and reporting into clients
- Skilled at working under pressure
- Creative flair
- Must be comfortable in a working from home environment

**Position summary**:
The Studio Operations Executive is a pivotal role that enables team co-ordination and effective workflow processes, meaning that everything in the agency runs smoothly and efficiently on a day-to-day basis. The working from home role also gives businessassurance that ISO accreditation processes, Service Level Agreements, and Customer Support is actioned proficiently and in accordance with best practice and compliant with the highest industry regulatory standards.

**Job role and responsibilities**:
As a Studio Operations Executive your responsibilities centre around co-ordinating projects from initial stages through to delivery. Other responsibilities for this working from home role include:

- Working with Monday and Function Fox to realise and co-ordinate the team’s workflow, status and operational needs effectively
- Ensuring teams are supplied with the appropriate briefs and documentation fora projects
- Organising meetings, writing meeting reports, preparing timelines
- Ensuring the stages of the project are met according to resource and deadline deliverables
- Monitoring current traffic processes and inputting ideas on how to improve current practices where required
- Managing project resources and updating key stakeholders on requirements and supply
- Working across multiple projects and ensuring all parties are informed of progress and problems
- Building effective relationships with key departments and clients
- Analysing projects to report on studio utilisation to the management team
- Managing Zendesk in accordance with SLA’s
- Quality Associated Documentation
- ISO Accreditation processing
- Maintaining Service Level Agreements

**Day-To-Day responsibilities**:

- Managing daily schedules
- Reporting on project status, workloads, and accounts
- Providing timely communication between relevant departments including accounts, creative, design, development, and production
- Overseeing project resources and assisting with the management of freelance requirements and bookings
- Arranging regular production meetings and status updates
- Managing customer requests
- Attending clients calls, enabling clarity of communication and actions
- Managing meeting agendas and follow up reports
- Analysing project data


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