Family Mediator and Support Worker

7 months ago

Whitley Bay, United Kingdom Depaul Group Full time

**About the role and the team**

As Family Mediator and Support Worker, you will work in collaboration with your line manager to deliver our Reconnect, family support and mediation service across the North East.

You will provide a wide range of support and guidance to our clients and their families, aiming to improve understanding and communication, reduce conflict and strengthen relationships, amongst other things.

In addition, you will be responsible for ensuring effective and safe management of the service on a day to day basis, including working in line with all relevant policies, procedures and best practice guidelines, as well as maintaining arcuate and up-to-date records on our database.

**Kindly refer to the attached job description for more details.** Upon employment, your job title will be referred to as **Reconnect Worker**.

**About you**:
You will have excellent communication skills and be committed to the values and ethos of Depaul UK.
- Significant experience working with young people and families in crisis; reflective, creative and solution focused in your approach and committed to working in an assets based way.
- Experience of working independently and managing own caseload; self-motivated and able to prioritize tasks and carry out efficient organisation and administration.
- Experience of carrying out risk and needs assessments and support planning for clients.
- Demonstrable experience providing effective mediation services to families experiencing conflict

**Benefits**:

- Free cover for your Partner living with you and your children under 18
- Dental cover - including cosmetic dentistry
- Optical cover - including glasses and contact lenses
- International Accident Cover
- Scans, Practitioner treatments, vaccinations and much more

**Discounts and Vouchers**:

- Grocery shopping
- Cinema tickets
- Discounted Gym Memberships
- Days out
- Over 300 benefits to use and benefit from

**Employee Assistance Program**
- 24/7 GP advice line with prescription service
- 24/7 Counselling support - with face to face counselling included
- Legal Advice line

To find out more about the role and the benefits of working for Depaul please visit our website, or see the attached.

**About Depaul**

Depaul UK delivers a range of support and housing services around the UK for young people and adults at risk of homelessness.

We provide services that:

- Prevent homelessness
- Increase the resilience of those we work with
- Energise opportunities for employment, education, training & volunteering

We're dedicated to putting our values into action to achieve a society where everyone has a place to call home and a stake in their community.

You can read more about the role in the attached job description.

**An enhanced DBS disclosure may be a requirement for this post. **Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients.

**Applications**:
**Please note**:
Applications submitted without a supporting statement and/or after the closing date and time stated will not be put forward for shortlisting

**We kindly request no contact from unsolicited recruitment or media agencies**.

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