Onboard Host

**About the Role**:
**Join Rail Gourmet - Catered to You and Your Career**

RG is seeking a motivated individual to join our team as **On Board Host **for **TransPennine Express **at **Carlisle Station.**

Hours: Full Time Permanent (40 hours/week)
Shifts: Rotational Shifts, including weekends
Pay Rate: £ 12.00 per hour

We are a premier provider of catering and onboard services to the British Railway Industry. With over 40 service centres nationwide and a workforce of over 1000 employees in the UK alone, we are committed to delivering a First-Class service consistently.

AS AN RG ON BOARD HOST YOU’LL:

- Provide 'at seat trolley service' on TPE trains, ensuring outstanding customer service, managing stock, and handling transactions.
- Travel on assigned trains, assisting passengers, achieving sales targets independently, and meeting contractual goals.
- Accurately account for stock and transactions, adhere to hygiene and safety standards, and support management initiatives.
- Perform Service Centre duties as directed, engaging with passengers, providing information, and addressing diverse needs.
- Engage with passengers, providing information, maintaining positivity, addressing diverse needs, aiding passengers with special requirements, and offering accurate details on services, ticketing, platforms, and potential disruptions.

REQUIREMENTS FOR ON BOARD HOST:

- Due to some responsibilities within the Onboard Host role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts
- Adaptability to work in a dynamic and fast-paced environment, including long hours and varying shifts.

WHY JOIN US?

At RG, we don't just offer jobs; we provide dynamic career opportunities with a host of benefits:

- Employee Discounts: Enjoy up to a **50% discount **on various SSP brands and franchises across the UK.
- **Learn while you Earn**: Access to award-winning training, apprenticeships and development.
- Internal Growth Opportunities: Build your career with us **70% of our Managers are internal promotions.**:

- Health and Wellbeing Support: Retail Trust, flexible working, family-friendly leave.
- Culture: We value diverse backgrounds, offering support networks for LGBTQ+, Women’s Network, Neurodiversity, Disability, and more.
- Financial Support: UK Pension Plans, Life assurance, Share Incentives Scheme, Cycle to Work Scheme, competitive pay rates, Advance earned pay, and up to £5000 Loans repaid through salary.
- Referral Rewards: Get rewarded with** £400 for successful referrals**.
- Holiday Allowance**:28 days holiday** pro rata, inclusive of Bank Holidays.
- Employee Recognitions: Receive rewards and recognition such as RG Stars, Extra Mile Vouchers, and more.
- Travel and Leisure Pass**:Duty and Leisure pass **for TPE after probation.

Rail Gourmet is proud to be an equal opportunity employer who seek to recruit and retain talented individuals from diverse backgrounds, skills and perspectives.