Front of House Hotel Hospitality Manager
5 days ago
Front Office Manager Gateshead £28K
Job Responsibilities;
- To be responsible for efficient and welcoming management of the Hotel Reception and Nights team ensuring consistent high levels of Guest Service Delivery and compliance & management of the hotel and there financial policies, procedures and of ensuringbrand standards are met.
- Managing a happy well trained team is a must.
Requirements:
- 5/7 Working over shifts including: Early/Late/Nights/Day according to the needs of the business and team
- Opera PMS proficient is an essential
- Needs a minimum of 2 years reception experience
- Needs to be a driver of Guest Satisfaction and a lover of process and procedures
- To liaise with Housekeeping to ensure Minimum Brand Standards are met and maintained.
- To encourage and develop team, to ensure that all legal and company standards are being met.
- To promote and maintain the professional profile of the reception team.
Benefits:
- Staff parking
Competitive Market leading salary
**Job Types**: Full-time, Permanent
**Salary**: Up to £28,000.00 per year
**Benefits**:
- On-site parking
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