Medical Receptionist

1 month ago

Pulham Market, United Kingdom Primary Care Careers Full time

**About the Role**:
Church Hill Surgery in Diss is looking for a friendly, professional and enthusiastic individual to join our practice as a receptionist on a part-time basis.

Responsibilities include but are not limited to:

- Interacting with patients both face-to-face and over the phone.
- Answering the phone in a pleasant and cheerful manner.
- General office tasks such as posting, mailing and scanning confidential documents.
- Providing support to clinical staff, secretaries, the dispensary and the practice manager.
- Registering new patients
- Generating referrals for the district nurse.
- Excellent communication skills, with a clear and polite telephone manner;
- Ability to work in a polite, confidential and discreet manner, respecting patients at all times;
- Experience of working with the general public, being sensitive and empathic in distressing situations;
- Confidence to work as part of a team and ability to "think on your feet";
- Strong IT and administration skills;
- Previous medical or healthcare receptionist experience is desirable.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

**About Us**:
**Disclosure and Barring Service Check

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