Engineering Technical Support Officer

4 weeks ago


London, United Kingdom Alexander Mann Solutions for Public Sector Resourcing Full time

**Engineering Technical Support Officer Inside IR35**

**Contract Term: 6 Month**

**Contracting Authority: National Crime Agency**

**Location: London**

**As an Engineering Technical Support Officer your main responsibilities would be to**:

- Assisting in the 1st, 2nd and 3rd line support of technical systems to a professional (ITIL certified) standard and to meeting user requirements.
- Provide assistance in maintaining and upgrading technical systems in line with technical projects and aid the support of technical networks and infrastructure.
- Assists with the current pool of TI technical engineers in their essential roles and is in process of transferring their skills and knowledge to NCA staff who will then be better placed to look after the TI Intelligence networks to provide full critical support, upgrades, development and maintenance.

**This role requires active SC Clearance.**

**It is essential you have the following criteria, knowledge and skills - these must be demonstrated on your C.V**:

- Active SC Clearance.
- Relevant Infrastructure support and fault diagnosis.
- Proven experience in an IT field.
- Experience of effectively working as part of a team.
- Networking - Cisco, Fortinet & Dell. Specifically - configuring, installing of networks and components.

**It would also be useful for you to have;**
- ITIL Service Management.

**If this Engineering Technical Support Officer role sounds like something that you would be interested in, please click the link to apply.**
- Please be aware that this role can only be worked within the UK and not Overseas._

Contract length: 6 months

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: One location

Application deadline: 24/01/2023
Reference ID: PSR1JP00065934



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